Frequently Asked Questions

How do I apply for legal aid?

You can apply by: calling us at 1-800-668-8258 Monday to Friday, 8 a.m. to 5 p.m. (The best time to call is between 9 a.m. and 10 a.m. You can find our current wait time on our homepage.) if you are in jail or a detention centre , ask a legal aid worker to apply…

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Where can I speak to a lawyer about my rights?

If you need legal help on the day you are in criminal or family court, you can talk to our lawyers (they are called duty counsel) at the courthouse. If you have been arrested or are detained by police, tell the police officer you want to speak to a lawyer. The police officer will…

I have a family court matter. Can I get legal aid help?

We might be able to help if you financially qualify and if: you are subjected to domestic abuse you want to separate from your husband, wife or partner you need to decide custody, support or access Children’s Aid has your children or contacted you

Children’s Aid contacted me. Can I get legal aid help?

If you financially qualify, then we can help you if you: want to see your children. want your children at home with you (you should call us as soon as you are contacted by Children’s Aid). are a family member or a member of the child’s Indigenous community and you…

I am being deported. Can I get legal aid help?

If you financially qualify for legal aid, we will pay for a lawyer. This lawyer has to be somebody who accepts legal aid work (not all lawyers do legal aid work). You can search our Find a Lawyer tool to help you find a lawyer. Call us to see if you qualify.

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See all questions in this category

I have been refused legal aid. Can I appeal the decision?

You can appeal if your legal aid application has been refused. You have 15 days after getting your notice of refusal or cancellation. If you are in jail or hospitalized, you have 45 days to submit your appeal. Learn more about the appeal process.

Refugee claims

2 Questions

Where can I get help if my refugee claim was denied?

If you qualify for legal aid, we will pay for a lawyer. This lawyer has to accepts legal aid work (not all lawyers do legal aid work).  You can search our Find a Lawyer] tool to find a lawyer near you. Number us to see if you qualify.

Wills and estates

1 Questions

I want to make a will and power of attorney. Where can I get help?

You may be able to get help with your will and power of attorney from: a legal clinic Pro Bono Ontario Pro Bono Students Canada You can find information about wills and power of attorneys through the Ministry of the Attorney General and the website, Your Legal Rights.

Can I change my lawyer?

In rare cases, we allow you to change your lawyer.  You must choose your lawyer carefully as we do not always allow you to change. Decisions to change your lawyer may take up to six weeks.

Do I have to tell legal aid who my lawyer is?

No, but the lawyer you choose has to be a person who does legal aid work (not all lawyers do legal aid work).  Once you choose, give your lawyer your client number and certificate number.

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