Contact us
The fastest way to get legal aid help is to call Legal Aid Ontario toll-free at 1‑800‑668‑8258 from Monday to Friday from 8 a.m. to 5 p.m. If you are in a correctional facility or seeking services such as summary legal advice, please call from Monday to Friday from 8 a.m. to 5 p.m.
You should always call us before visiting an office. Legal Aid Ontario accepts collect calls.
- Telephone
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Toronto: 416‑979‑1446
Toll free: 1‑800‑668‑8258
Teletypewriter (TTY): *711LAO uses Bell Relay Service to return calls from people who are deaf, hard of hearing, or have a speech impairment and use a teletypewriter (TTY) or video relay service (VRS).
- Live chat
- Legal Aid Ontario (LAO) has expanded its live chat feature to all client web pages to allow website visitors to send general inquiries to a live agent from Monday to Friday between 11 a.m. and 3 p.m. EST.
- Provincial head office
- Atrium on Bay
40 Dundas Street West, Suite 200
Toronto, Ontario M5G 2H1
FAX: 416‑979‑8669
General inquiries: info@lao.on.ca
Media inquiries: media@lao.on.ca - Complaints
- How to make a complaint about our services or report suspected fraud or wrongdoing. You do not have to tell us your name. We accept anonymous complaints.
- Client account services
- This Department is responsible for managing Billings and Securities, such as client accounts subject to Contribution Agreements, registered LAO Liens and Court awarded costs.
clientaccountservices@lao.on.ca
Toronto: 416‑979‑2352 ext. 3337
Toll free: 1‑800‑668‑8258 ext. 3337
Fax: 416‑979‑8869 - Freedom of information requests
- How to make a Freedom of Information request
- Francophone legal advice lines
- If you are a French-speaking client, you can receive free, confidential advice and referrals by telephone.
- Locate a legal office
- Duty counsel offices