Contact us

The fastest way to get legal aid help is to call Legal Aid Ontario toll-free at 1‑800‑668‑8258 from Monday to Friday from 8 a.m. to 5 p.m. If you are in a correctional facility or seeking services such as summary legal advice, please call from Monday to Friday from 8 a.m. to 5 p.m.

You should always call us before visiting an office. Legal Aid Ontario accepts collect calls.


Toronto: 416‑979‑1446
Toll free: 1‑800‑668‑8258
Teletypewriter (TTY): *711

LAO uses Bell Relay Service to return calls from people who are deaf, hard of hearing, or have a speech impairment and use a teletypewriter (TTY) or video relay service (VRS).

Live chat
Legal Aid Ontario (LAO) has expanded its live chat feature to all client web pages to allow website visitors to send general inquiries to a live agent from Monday to Friday between 11 a.m. and 3 p.m. EST.
Provincial head office
Atrium on Bay
40 Dundas Street West, Suite 200
Toronto, Ontario M5G 2H1
FAX: 416‑979‑8669
General inquiries:
Media inquiries:
How to make a complaint about our services or report suspected fraud or wrongdoing. You do not have to tell us your name. We accept anonymous complaints.
Client account services
This Department is responsible for managing Billings and Securities, such as client accounts subject to Contribution Agreements, registered LAO Liens and Court awarded costs.
Toronto: 416‑979‑2352 ext. 3337
Toll free: 1‑800‑668‑8258 ext. 3337
Fax: 416‑979‑8869

Freedom of information requests
How to make a Freedom of Information request
Francophone legal advice lines
If you are a French-speaking client, you can receive free, confidential advice and referrals by telephone.
Locate a legal office
Duty counsel offices

Legal aid offices