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COVID-19 updates
We’ve temporarily changed some of our services.

Legal Aid Ontario is moving!
Starting April 17, 2023, Legal Aid Ontario’s Provincial Office, Toronto Family Law Services Office, Criminal Senior Counsel Services Office, and Refugee Law Office will be located on the seventh floor of the Atrium on Bay.

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Français LAO Client Portal
Français LAO Client Portal
  • Services
    • Temporary service changes due to COVID-19
    • COVID-19 and the courts: Answers to frequently asked questions
    • Our services
    • Criminal legal issues
    • Domestic violence
    • Family legal issues
    • Mental health legal issues
    • Refugee and immigration legal issues
    • Legal clinics
    • How to apply
    • Find a lawyer
      • Finding the right legal aid lawyer
    • What do you think about our services?
    • Languages
  • For legal professionals
    • COVID-19: Ongoing list of supports for lawyers
    • LASA 2020 process updates for lawyers
    • Changes to policies and certificate coverage
    • Roster resources
      • Audit & Compliance
      • Billing
      • Case management
      • Forms library
      • Legal Aid Services Act, 2020 policies
      • Legal Aid Online
      • LAO LAW
      • Minimum experience requirements
      • More resources
    • Do legal aid work
    • Mentoring
    • Test case funding
    • News for lawyers
    • B3 Newsletters
    • Contacts for lawyers
  • Corporate
    • About
      • By-laws
      • Our clients
      • Board of Directors
      • Executive Team
      • Board Advisory Committees
      • Sidney B. Linden Award
      • French Language Services
    • Legal Aid Services Act, 2020
      • LASA 2020 Rules and Policies
      • LASA 2020 glossary
    • Consultations
    • LAO Consultation Registry
    • Open Government
    • Reports
    • Publications
    • News
    • Social media
    • Careers
    • Contact Us
  • FAQ

LAO Consultation Registry

Legal Aid Ontario (LAO) continues its commitment to engage in public consultations to better understand the needs of our clients and enhance service delivery.  

LAO consults about different topics, in a variety of ways. A small percentage of LAO’s overall consultation and engagement activities are about proposed Policy or Rule changes. Those consultations will be clearly identified as such because they must meet specific requirements set out in the Legal Aid Ontario Public Consultation Policy, written in keeping with s. 33 of the Legal Aid Services Act, 2020.

Notices of consultations about proposed Policy or Rule changes, as well as other types of LAO consultations, will be posted at legalaid.on.ca. Individuals and organizations can now also subscribe to the LAO Consultation Registry to receive email alerts about upcoming consultations.  

LAO values inclusiveness and encourages anyone interested in providing feedback to sign-up for alerts so that you don’t miss any consultation opportunities. Individuals or groups are welcome to register and can opt-in to have their names listed as part of the consultation registry available at legalaid.on.ca. There is no fee or obligation and you can easily unsubscribe at any time.


Subscribe

LAO is committed to accessible information in compliance with the Accessibility for Ontarians with Disabilities Act, 2005. Anyone who needs these materials in alternative formats may email info@lao.on.ca, call 1‑800‑668‑8258, or use Bell’s Relay Service (teletypewriter) at 1‑800‑855‑0511.

 

About our consultation policy 

The Legal Aid Ontario Public Consultation Policy governs whether and how LAO seeks the public’s views about changes to its Rules or Policies governing service delivery and service providers. 

The length and form of consultations will vary. Details, including a description of the changes(s) being considered, and why, will be made available at legalaid.on.ca.

Once a consultation ends, LAO will review and consider the feedback provided before making a decision. 

Read the Legal Aid Ontario Public Consultation Policy to learn more.

Community stakeholders who have publicized their names as members of the consultation registry can be found at LAO consultation registrants.

  • This form is feedback only.

Further Reading Pages

LAO consultation registrants

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Need legal help?

Call us toll free at 1‑800‑668‑8258 Monday to Friday from 8 a.m. to 5 p.m. (EST) for help in over 300 languages.

Current wait time: The CLSC is currently closed.

Wait times: Monday is our busiest day. For faster service, try calling Tuesday through Friday, 8 a.m. to 5 p.m.

Legal Aid Ontario is a safe and respectful space for our clients and employees. Verbal or threats of physical abuse will not be tolerated. Abusive behaviour may result in refusal of service.

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Land acknowledgement: Legal Aid Ontario recognizes that its work, and the work of its community partners take place on traditional Indigenous territories across the province.

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