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Français LAO Client Portal
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  • Services
    • Temporary service changes due to COVID-19
    • COVID-19 and the courts: Answers to frequently asked questions
    • Our services
    • Criminal legal issues
    • Domestic Violence
    • Family legal issues
    • Mental health legal issues
    • Refugee and immigration legal issues
    • Legal clinics
    • How to apply
    • Find a lawyer
      • Finding the right legal aid lawyer
    • What do you think about our services?
  • For legal professionals
    • COVID-19: Ongoing list of supports for lawyers
    • LASA 2020 process updates for lawyers
    • Changes to policies and certificate coverage
    • Roster resources
      • Audit & Compliance
      • Billing
      • Case management
      • Forms library
      • Legal Aid Services Act, 2020 policies
      • Legal Aid Online
      • LAO LAW
      • More resources
    • Do legal aid work
    • Mentoring
    • Test case funding
    • News for lawyers
    • B3 Newsletters
    • Contacts for lawyers
  • Corporate
    • About
    • Rules and policies
    • By-laws
    • Board of Directors
    • Executive Team
    • Board Advisory Committees
    • Our clients
    • Sidney B. Linden Award
    • French Language Services
    • Consultations
    • Open Government
    • Reports
    • Publications
    • News
    • Social media
    • Careers
    • Contact Us
  • FAQ

Getting help in the courtroom

Important notice:
Some of our services have temporarily changed due to the COVID‑19 crisis. The information provided on this page may no longer be accurate. Please visit our COVID‑19 client page to learn how this may impact you.

COVID-19: Beginning March 24, 2020, you can speak to duty counsel over the phone about your criminal matter without having to qualify.

If you qualify, and need legal help on your day of court, you can talk to our lawyers at the courthouse (they are called duty counsel). Duty counsel can:

  • give you advice and information
  • tell you about your rights and what you have to do
  • tell you how the court process works
  • in some cases, help you with your documents
  • in some cases, represent you

Check the table below to see if you qualify for duty counsel services.

Number of family members The amount of money your family earns in a year
1 $22,720
2 $32,131
3 $39,352
4 $45,440
5+ $50,803

If you do not qualify for duty counsel services, speak to a legal aid worker. Legal aid workers are Legal Aid employees who can give you legal information, information about the court process, and tell you about other resources that may help.


How do I apply for legal aid?


  • This form is feedback only.

Services

Criminal legal issues

Family legal issues

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Call us toll free at 1‑800‑668‑8258 Monday to Friday from 8 a.m. to 5 p.m. (EST) for help in over 300 languages.

Current wait time: The CLSC is currently closed.

Wait times: Monday is our busiest day. For faster service, try calling Tuesday through Friday, 8 a.m. to 5 p.m.

Legal Aid Ontario is a safe and respectful space for our clients and employees. Verbal or threats of physical abuse will not be tolerated. Abusive behaviour may result in refusal of service.

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