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COVID-19 updates
We’ve temporarily changed some of our services.

Legal Aid Ontario is moving!
Starting April 2023, Legal Aid Ontario’s Provincial Office, Toronto Family Law Services Office, Criminal Senior Counsel Services Office, and Refugee Law Office will be located on the seventh floor of the Atrium on Bay.

Legal Aid Ontario
Atrium on Bay
20 Dundas St. West
Suite 730

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Français LAO Client Portal
Français LAO Client Portal
  • Services
    • Temporary service changes due to COVID-19
    • COVID-19 and the courts: Answers to frequently asked questions
    • Our services
    • Criminal legal issues
    • Domestic Violence
    • Family legal issues
    • Mental health legal issues
    • Refugee and immigration legal issues
    • Legal clinics
    • How to apply
    • Find a lawyer
      • Finding the right legal aid lawyer
    • What do you think about our services?
  • For legal professionals
    • COVID-19: Ongoing list of supports for lawyers
    • LASA 2020 process updates for lawyers
    • Changes to policies and certificate coverage
    • Roster resources
      • Audit & Compliance
      • Billing
      • Case management
      • Forms library
      • Legal Aid Services Act, 2020 policies
      • Legal Aid Online
      • LAO LAW
      • Minimum experience requirements
      • More resources
    • Do legal aid work
    • Mentoring
    • Test case funding
    • News for lawyers
    • B3 Newsletters
    • Contacts for lawyers
  • Corporate
    • About
      • By-laws
      • Our clients
      • Board of Directors
      • Executive Team
      • Board Advisory Committees
      • Sidney B. Linden Award
      • French Language Services
    • Legal Aid Services Act, 2020
      • LASA 2020 Rules and Policies
      • LASA 2020 glossary
    • Consultations
    • LAO Consultation Registry
    • Open Government
    • Reports
    • Publications
    • News
    • Social media
    • Careers
    • Contact Us
  • FAQ

Open government at LAO

Open government is about improving the delivery of services, making information more accessible and supporting initiatives that build public trust in government, and government agencies like LAO.

Through our open data, information and access practices, LAO aims to become more responsive to the public, and enable better informed decision making.

This information is available to all, and maybe used with only a few conditions.

Open data

Open data is digital data with the technical and legal characteristics necessary for it to be freely used, reused, and redistributed by anyone, anytime and anywhere. To maintain privacy, data is “de‑identified” or reported in a way that makes it difficult to use to identify individuals. Find out more about LAO data sets.

Open information

Our goal is to make LAO information easy to find, use and understand. We want to tell you what we do and why and how we do it. Start here to see what type of information is available and how to access it.

Share your ideas

LAO is committed to giving clients and stakeholders opportunities to share their thoughts and ideas to help improve our programs, policies and services. Find out how you can share your ideas with LAO.

Further reading

  • Canada Open Government
  • Ontario Open Government
  • Open Government Partnership
  • Google Dataset Search
  • This form is feedback only.

Further Reading Pages

Open data

Response to procurement inquiry

Public interest related correspondence and information

Contracts

Minutes of Board advisory committees meetings

Public proceedings of the Board

Statement of operations budget for the 2017/18 fiscal year

Clinic refugee service agreements

Expense reports

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Need legal help?

Call us toll free at 1‑800‑668‑8258 Monday to Friday from 8 a.m. to 5 p.m. (EST) for help in over 300 languages.

Current wait time: The CLSC is currently closed.

Wait times: Monday is our busiest day. For faster service, try calling Tuesday through Friday, 8 a.m. to 5 p.m.

Legal Aid Ontario is a safe and respectful space for our clients and employees. Verbal or threats of physical abuse will not be tolerated. Abusive behaviour may result in refusal of service.

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Legal Aid Ontario land acknowledgement

Land acknowledgement: Legal Aid Ontario recognizes that its work, and the work of its community partners take place on traditional Indigenous territories across the province.

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