Showing 1 - 10 of 186 results
Published October 28, 2026
Legal Aid Ontario (LAO) is making several enhancements to Legal Aid Online to improve the billing experience for roster lawyers. Coming Nov. 1, 2026 More detailed payment notices We are increasing the amount of information displayed on deposit advice notices to provide additional details about billing issues and payment adjustments. This enhancement will provide greater…
Published October 20, 2026
Legal Aid Online will be unavailable from 6:30 a.m. to 11:30 p.m. ET on Sunday, Nov. 1, while we archive completed certificates. This routine maintenance is called a purchase order close. It applies to certificates for concluded appeals and all cancelled, final billed or terminated certificates completed prior to June 1, 2020. This process will now also include Big…
Published September 9, 2026
Legal Aid Ontario (LAO) is providing Federal Court judicial review certificate coverage to challenge refugee claim ineligibility decisions made under the new restrictions introduced under Bill C-12. This coverage will help ensure affected clients can benefit from any successful outcome in the test case litigation that is contesting the legality of the C-12 restrictions on…
Published June 22, 2026
Legal Aid Ontario (LAO) has updated the client portal eligibility criteria for newcomers to Canada who have no income. These clients may now apply for a legal aid certificate through the client portal only if they have been in Canada for less than six months. The client portal wording has been updated accordingly to reflect…
Published June 22, 2026
Legal Aid Ontario is pleased to share that we have upgraded our phone system to serve our callers better. What’s new for callers to the Lawyer Service Centre? You may notice a new voice to our phone system when you call the Lawyer Service Centre at 1-866-979-9934 or 416-979-9934. The Lawyer Service Centre can be…
Published June 19, 2026
Legal Aid Ontario has launched a new, live phone service that responds quickly to the needs of vulnerable clients who are trying to navigate their legal path with criminal law matters. The new Criminal Law Live Call Service patches hard-to-serve clients with a legal professional through a live transfer from the Contact Centre, which means callers do…
Published June 18, 2026
On June 1, changes were made to the Account Tab on the Solicitor Portal. Please refer to the original notice for more details. Previously, when performing an account search, up to 300 results were displayed. Following the June 1 update, the number of displayed results was reduced to 100 accounts. Based on user feedback, this change has now been reverted, and the system has…
Published May 22, 2026
All-day event on Wednesday, June 24, 2026 9 a.m. to 5 p.m. In person and online Reception from 5 p.m. to 7 p.m. Register now Legal Aid Ontario’s Refugee Law Office is pleased to present the 2026 Refugee Law Office Conference. This year’s conference will take place at: University of Toronto – Henry N.R. Jackman…
Published May 19, 2026
Effective June 1, users logging in to Legal Aid Online will notice minor updates to the Account tab for criminal, civil, and duty counsel statements. While all existing fields and functionality remain unchanged, the layout has been refreshed. Fields will now appear in a horizontal format rather than vertical, making the page easier to navigate and more user-friendly. Users will continue to be able to add…
Published April 13, 2026
As you may be aware, on March 26, 2026, Bill C-12 received royal assent. The bill introduces significant changes to the Immigration and Refugee Protection Act (IRPA) that directly affect the refugee claim process. Most notably, the bill creates two new eligibility bars that prevent claims from being referred to the Refugee Protection Division (RPD). A claim is now ineligible to be referred to the RPD if it is submitted: More than one year after the claimant’s first entry into Canada after June…
Showing 1 - 10 of 186 results