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COVID-19 updates
We’ve temporarily changed some of our services.

Legal Aid Ontario is moving!
Starting April 2023, Legal Aid Ontario’s Provincial Office, Toronto Family Law Services Office, Criminal Senior Counsel Services Office, and Refugee Law Office will be located on the seventh floor of the Atrium on Bay.

Legal Aid Ontario
Atrium on Bay
20 Dundas St. West
Suite 730

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Français LAO Client Portal
Français LAO Client Portal
  • Services
    • Temporary service changes due to COVID-19
    • COVID-19 and the courts: Answers to frequently asked questions
    • Our services
    • Criminal legal issues
    • Domestic Violence
    • Family legal issues
    • Mental health legal issues
    • Refugee and immigration legal issues
    • Legal clinics
    • How to apply
    • Find a lawyer
      • Finding the right legal aid lawyer
    • What do you think about our services?
  • For legal professionals
    • COVID-19: Ongoing list of supports for lawyers
    • LASA 2020 process updates for lawyers
    • Changes to policies and certificate coverage
    • Roster resources
      • Audit & Compliance
      • Billing
      • Case management
      • Forms library
      • Legal Aid Services Act, 2020 policies
      • Legal Aid Online
      • LAO LAW
      • Minimum experience requirements
      • More resources
    • Do legal aid work
    • Mentoring
    • Test case funding
    • News for lawyers
    • B3 Newsletters
    • Contacts for lawyers
  • Corporate
    • About
      • By-laws
      • Our clients
      • Board of Directors
      • Executive Team
      • Board Advisory Committees
      • Sidney B. Linden Award
      • French Language Services
    • Legal Aid Services Act, 2020
      • LASA 2020 Rules and Policies
      • LASA 2020 glossary
    • Consultations
    • LAO Consultation Registry
    • Open Government
    • Reports
    • Publications
    • News
    • Social media
    • Careers
    • Contact Us
  • FAQ

Case management

Legal Aid Ontario (LAO) provides case management programs for lawyers authorized to provide criminal and family services who take on certain costly and complex cases and proceedings.

For criminal matters, LAO provides:

  • Big Case Management (BCM), which may set budget limits for the most costly and complex criminal trial defences that LAO funds—criminal cases expected to cost more than $20,000 (for non homicide cases) or $30,000 (for homicide cases).

  • Mid-level case management, for complex criminal cases, such as homicide, sexual assault, and offenses committed with firearms that are likely to fall above $8,000 and below the Big Case Management threshold. Some criminal matters will be streamed to mid level case management for assessment and management.

  • Judge-Led Intensive Case Management Court (JICMC) certificates are time-limited and meant to help the Ontario Court of Justice as it addresses the backlog due to the COVID‑19 pandemic in case management court.

For family disputes, LAO provides family case management for:

  • Child, Youth and Family Services Act matters likely to cost more than $8,000 (with the exception of supervision orders)
  • Family/domestic matters likely to cost more than $12,000
  • This form is feedback only.

Related Pages

Mid-level Criminal Case Management

Family Case Management

Big Case Management

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Current wait time: The CLSC is currently closed.

Wait times: Monday is our busiest day. For faster service, try calling Tuesday through Friday, 8 a.m. to 5 p.m.

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