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Legal Aid Ontario
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Français LAO Client Portal
Français LAO Client Portal
  • Services
    • Temporary service changes due to COVID-19
    • COVID-19 and the courts: Answers to frequently asked questions
    • Our services
    • Criminal legal issues
    • Domestic Violence
    • Family legal issues
    • Mental health legal issues
    • Refugee and immigration legal issues
    • Legal clinics
    • How to apply
    • Find a lawyer
      • Finding the right legal aid lawyer
    • What do you think about our services?
  • For legal professionals
    • COVID-19: Ongoing list of supports for lawyers
    • LASA 2020 process updates for lawyers
    • Changes to policies and certificate coverage
    • Roster resources
      • Audit & Compliance
      • Billing
      • Case management
      • Forms library
      • Legal Aid Services Act, 2020 policies
      • Legal Aid Online
      • LAO LAW
      • More resources
    • Do legal aid work
    • Mentoring
    • Test case funding
    • News for lawyers
    • B3 Newsletters
    • Contacts for lawyers
  • Corporate
    • About
    • Rules and policies
    • By-laws
    • Board of Directors
    • Executive Team
    • Board Advisory Committees
    • Our clients
    • Sidney B. Linden Award
    • French Language Services
    • Consultations
    • Open Government
    • Reports
    • Publications
    • News
    • Social media
    • Careers
    • Contact Us
  • FAQ

Legal Aid Online

Legal Aid Online is a secure website that allows lawyers to:

  • acknowledge certificates online
  • submit criminal and civil certificate accounts
  • submit duty counsel statements
  • update contact information
  • look up their annual billing limits
  • review the status of submitted accounts and statements

If you want to become a registered user of Legal Aid Online, contact:

Lawyer Service Centre
GTA: 416‑979‑9934
Toll-free: 1‑866‑979‑9934
Note: the toll‑free number will not work if you are calling from the GTA.

Login

www.legalaidonline.on.ca

Resources

  • Getting started with Legal Aid Online
    Read the user agreements, find bookmarking tips, learn about the message centre and more.
  • Technical and sign-in requirements
    Check that your computer is configured for using Legal Aid Online.
  • Job aids
    • Communicating with LAO’s Lawyer Services and Payments (LSP) through Legal Aid Online
    • How to fix small or missing text when printing Legal Aid Online pages
    • LAOiFax
    • Portal attachments: A guide for Consent and Capacity Board/Ontario Review Board, Child and Family Services, Civil and Family Law Panel Lawyers
    • Submitting and receiving documents electronically, and iFax modification
    • Viewing upcoming billing deadlines on Legal Aid Online
    • Solicitor AODA training job aid
  • Forms
    • Authorization form for additional users
  • This form is feedback only.

Further Reading Pages

Questions and answers

Billing tutorials

Communicating with LAO’s Lawyer Services and Payments (LSP) through Legal Aid Online

How to fix small or missing text when printing Legal Aid Online pages

LAOiFax

Technical requirements

Getting started

Legal Aid Online user agreement

Block fee tutorials

Contacts for lawyers

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Need legal help?

Call us toll free at 1‑800‑668‑8258 Monday to Friday from 8 a.m. to 5 p.m. (EST) for help in over 300 languages.

Current wait time: The CLSC is currently closed.

Wait times: Monday is our busiest day. For faster service, try calling Tuesday through Friday, 8 a.m. to 5 p.m.

Legal Aid Ontario is a safe and respectful space for our clients and employees. Verbal or threats of physical abuse will not be tolerated. Abusive behaviour may result in refusal of service.

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Legal Aid Ontario land acknowledgement

Land acknowledgement: Legal Aid Ontario recognizes that its work, and the work of its community partners take place on traditional Indigenous territories across the province.

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