Legal Aid Ontario engages in public consultations to better understand the needs of our clients and enhance service delivery. Notices of upcoming consultations and information about those that have closed are available here.

You can now also subscribe to LAO’s Consultation Registry to receive email alerts about upcoming consultations.

Current and upcoming consultations

Tariff reform consultation 2020-21

Last updated November 1, 2022

Updating the way we pay lawyers is an important part of modernizing Ontario’s legal aid system, makes LAO more responsive to community needs, and puts our clients at the centre of everything we do.

Past Consultations

Domestic Violence Strategy

Last updated November 23, 2022

LAO has committed to developing a multi-year, multi-faceted, province-wide domestic violence strategy that will build upon the services and supports that LAO already has in place.

Minimum experience standards for roster members

Last updated November 23, 2022

Legal Aid Ontario (LAO) is consulting about the proposed minimum experience standards that prospective roster (formerly panel) members must meet to join our roster and be eligible to provide legal aid certificate services and duty counsel services in specific areas of law.

Clinic modernization 2020‑21

Last updated November 1, 2022

With the passing of the Legal Aid Services Act, 2020, LAO must implement a clear framework for the delivery of legal aid services by community legal clinics serving communities throughout Ontario.

Modernization consultations: Summer 2019

Last updated November 1, 2022

This consultation explored ways the legal aid system can become more client-focused and efficient. Through this process, and building on LAO’s strategic plan, we, together with service providers, aim to make the legal aid system more innovative, accessible and cost-effective.

LAO support for clinic leasing and leasehold improvement

Last updated November 1, 2022

LAO has released a discussion paper that proposes to fund clinics’ annual leasing and leasehold improvement costs based on the 2013 Ministry of Infrastructure Realty Policy space standards.

Community legal clinic performance measures

Last updated November 1, 2022

In July 2016, Legal Aid Ontario updated the clinic performance measures examples and charts document to provide more definitions and descriptions for the performance measures.

Clinic law services strategic direction

Last updated November 1, 2022

The paper, Clinic Law Services Strategic Direction, outlines the key objectives and principles that will underpin how the future of clinic law will be further developed to ensure the best possible client service in the most cost-effective ways.

Archive: Discretion Consultation (May 2012)

Last updated November 1, 2022

Discretion is a compensation tool that allows Legal Aid Ontario to approve, in exceptional circumstances, lawyers’ written requests for additional compensation above the hourly tariff rate.

Mental Health Appeals Program consultations

Last updated November 1, 2022

Individuals in the mental health system are a particularly vulnerable group. As part of Legal Aid Ontario’s Mental Health Strategy, a program will be introduced to expand the availability of certificates and hours for appeals from decisions of the Consent and Capacity Board and the Ontario Review Board.

Racialized Communities Strategy consultation 2017/18

Last updated November 1, 2022

Since 2016, Legal Aid Ontario (LAO) has been meeting with legal aid applicants and clients, lawyers, community legal clinics and other community agencies to talk about issues faced by racialized communities when trying to get the legal services they need.

Refugee law services consultations

Last updated November 1, 2022

Between Feb. 21 and Mar. 11, 2013, LAO is asking the refugee bar and stakeholders for their feedback on its proposed new refugee law services delivery model.

Open government consultation

Last updated November 1, 2022

A discussion paper “Open Government at Legal Aid Ontario: Promoting transparency and accountability in Ontario’s justice system” was released publicly by LAO in April 2016.

LAO’s Executive Compensation Framework

Last updated November 1, 2022

As a requirement under the Broader Public Sector Executive Compensation Act, 2014 (BPSEC), Legal Aid Ontario (LAO) is developing an Executive Compensation Framework.