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Legal Aid Ontario will be closed on October 2
Please note that we will be closed on Monday, Oct. 2 to commemorate Truth and Reconciliation Day. Offices and the call centre will resume regular business hours on Tuesday, Oct. 3.

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  • Services
    • Temporary service changes due to COVID-19
    • COVID-19 and the courts: Answers to frequently asked questions
    • Our services
    • Criminal legal issues
    • Domestic violence
    • Family legal issues
    • Mental health legal issues
    • Refugee and immigration legal issues
    • Youth legal issues
    • Legal clinics
    • How to apply
    • Find a lawyer
      • Finding the right legal aid lawyer
    • What do you think about our services?
    • Languages
    • Contact us
  • For legal professionals
    • COVID-19: Ongoing list of supports for lawyers
    • LASA 2020 process updates for lawyers
    • Changes to policies and certificate coverage
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      • Audit & Compliance
      • Billing
      • Case management
      • Forms library
      • Legal Aid Services Act, 2020 policies
      • Legal Aid Online
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      • Minimum experience requirements
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Timelines for your refugee claim

The timeline for your claim depends on where you started your claim. If you are making a claim when you arrive at a Canadian land border, airport or a seaport, you will not have much time to complete your Basis of Claim (BOC) form and immigration forms. The timeline for starting a claim is very different if you are making a claim from inside Canada.

To help you learn what the timelines are, choose the situation that best describes how you are starting your refugee claim.

  • I am making a claim when I arrive at a Canadian border, airport or a seaport (Port of Entry (POE) claim).
  • I am already in Canada and will be making a claim from within the country (Inland claim)
  • This form is feedback only.

Questions

Completing your Basis of Claim form for an inland claim

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Current wait time: The CLSC is currently closed.

Wait times: Monday is our busiest day. For faster service, try calling Tuesday through Friday, 8 a.m. to 5 p.m.

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Land acknowledgement: Legal Aid Ontario recognizes that its work, and the work of its community partners take place on traditional Indigenous territories across the province.

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