Reports
Annual reports
Legal Aid Ontario annual reports
- 2023‑24 annual report
Posted Dec. 12, 2024 - 2022‑23 annual report
Posted Dec. 19, 2023 - 2021‑22 annual report
- 2020‑21 annual report
- 2019‑20 annual report
- 2018‑19 annual report
- 2017‑18 annual report
- 2016‑17 annual report
- 2015‑16 annual report
- 2014‑15 annual report
- 2013‑14 annual report
Audited financial statements
- Audited financial statements: 2023‑2024
Posted: July 18, 2024 - Audited financial statements: 2022‑2023
- Audited financial statements: 2021‑2022
- Audited financial statements: 2020-2021
- Audited financial statements: 2019‑2020
- Audited financial statements: 2018‑2019
Embedded lawyer program
- Increasing access to LAO services: The Embedded lawyer program
2022-23 annual report - Increasing access to LAO services: The Embedded lawyer program
2021-22 annual report
Ombudsman annual report
The Office of the Ombudsman investigates complaints about services provided by the Government of Ontario and its organizations.
Refugee & immigration services annual report
Senior counsel program annual report
Memorandums of Understanding
- Memorandum of Understanding between the Attorney General and Chair of Legal Aid Ontario (2022)
Published: November 2023
Papers
Aboriginal Justice Strategy
- The Development of Legal Aid Ontario’s Aboriginal Strategy
June 2008 - Relationships First, Business Later
Aboriginal Justice Strategy consultation report: Part 1
June 2021 - Progress update: Truth and Reconciliation Commission Calls to action
September 2022 - A Time for Action: Indigenous Services at LAO
September 2024 - 2025-2030 Indigenous Services Action Plan
This Action Plan is intended to guide Legal Aid Ontario (LAO) employees and to inform community partners and justice sector participants about the steps being taken to improve legal aid services for First Nations, Inuit and Métis clients.
June 2025
Bail strategy
- A legal aid strategy for bail
Nov. 2016
Domestic Violence Strategy (DVS)
- Development of a Domestic Violence Strategy
July 2015 / 518 KB - Legal Aid Ontario’s Domestic Violence Strategy
Sept. 2017 - Domestic Violence Strategy for Legal Aid Ontario summary
Sept. 2017 / 7.4 MB
Mental Health Strategy (MHS)
- Mental Health Strategy consultation paper
November 28, 2014 (490 kB) - The Mental Health Strategy for Legal Aid Ontario
March 11, 2016 (4 MB)
Open Government
A discussion paper that outlines LAO’s existing open government commitments and introduces the potential for greater open government initiatives at LAO and in the justice system.
Prison Law Strategy (PLS)
- Legal Aid Ontario’s Prison Law Strategy
Paper / September 2019
Racialized Communities Strategy (RCS)
- Development of a Racialized Communities Strategy
Consultation paper / July 2017 - Racialized Communities Strategy Consultation summary
Summary paper / October 2018 - Legal Aid Ontario Racialized Communities Strategy
Paper / March 2020 -
Racialized Communities Action Plan
- Objectives of Legal Aid Ontario’s Racialized Communities Acton Plan
Summary / March 2020 - Racialized Communities Strategy: Action Plan Update 2024
Report / March 2024 - Racialized Communities Strategy: Action Plan Update 2024 – Highlights
Summary / March 2024 - Racialized Communities Strategy Action Plan Update for 2025
Report / March 2025
- Objectives of Legal Aid Ontario’s Racialized Communities Acton Plan
Strategy for a Safer Ontario
- Submission to Ministry of Community Safety and Correctional Services–Strategy for a Safer Ontario
Sept. 2016
Agency letter of direction
- Letter of direction between the Attorney General and Chair of Legal Aid Ontario
Reference: M-2024-8933 (Oct. 2024)
Published: July 2025 -
Past letters
Plans
Accessibility plan
- Accessibility for Ontarians with Disabilities Act (AODA) Multi-Year Plan
The current plan is for 2021-2026 and aligns with LAO’s strategic plan - Accessibility for Ontarians with Disabilities Act (AODA) Multiyear Plan Progress Report 2022
Progress update on the goals outlined in LAO’s AODA Multi-Year Plan
Business plan
-
2025/26 – 2027/28 business plan
Approved: June 10, 2025 -
2024/25 – 2026/27 business plan
Approved: July 31, 2024 -
2023/24 – 2025/26 business plan
Approved: July 15, 2023 -
2022/23 – 2024/25 business plan
Approved: March 30, 2022
Executive summary - 2020/21 – 2022/23 business plan
Submitted on February 28, 2020; Approved on October 2, 2020
Updated: January 13, 2021 - 2019/20–2021/22 business plan
Submitted on December 31, 2018; Approved on December 17, 2019 - 2018/19–2020/21 business plan
Submitted on December 31, 2017; approved on November 22, 2018
Strategic plan
- Legal Aid Ontario Strategic Plan: 2025‑2030
Legal Aid Ontario (LAO) is committed to promoting access to justice for our clients and delivering public value. Our 2025-2030 strategic plan outlines a path to strengthen our organization, innovate service delivery, and empower our clients by providing the services they need to navigate the legal system with dignity and fairness.
Quarterly reports
This report is issued on a quarterly basis and includes updates on the organization’s financial position, client services, legal aid certificates, and lawyer payments.
- LAO update: spring 2023 edition
- LAO update: winter 2023 edition
- LAO update: fall 2022 edition
- LAO update: summer 2022 edition
- LAO update: spring 2022 edition
- LAO update: winter 2022 edition
- LAO update: fall 2021 edition
- LAO update: summer 2021 edition
- LAO update: summer 2020 edition
- LAO update: spring 2020 edition
- LAO update: winter 2020 edition
- LAO update: fall 2019 edition
- LAO update: summer 2019 edition
- LAO update: spring 2019 edition
- LAO update: winter 2019 edition
Studies
Portrait of the Legal Needs of Francophone Women in Ontario
A study conducted for Action ontarienne contre la violence faite aux femmes on behalf of the Centre francophone de Toronto for Legal Aid Ontario.
Surveys
Lawyer satisfaction survey
- LAO lawyer satisfaction survey results for 2019
February 2020 - LAO lawyer satisfaction survey results for 2018
March 2019