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Français LAO Client Portal
Français LAO Client Portal
  • Services
    • Temporary service changes due to COVID-19
    • COVID-19 and the courts: Answers to frequently asked questions
    • Criminal legal issues
    • Domestic Violence
    • Family legal issues
    • Mental health legal issues
    • Refugee and immigration legal issues
    • All services
    • Legal clinics
    • How to apply
    • Find a lawyer
      • Finding the right legal aid lawyer
  • For legal professionals
    • COVID-19: Ongoing list of supports for lawyers
    • 2019 service changes
    • Empanelment
    • Case management
    • Test case funding
    • Mentoring
    • Billing
      • Legal Aid Online
      • B3 Newsletters
      • Audit & Compliance
    • Resources
      • Aboriginal legal issues
      • Criminal lawyers
      • Family lawyers
      • Mental health lawyers
      • Refugee and immigration lawyers
    • News for lawyers
    • LAO LAW
    • Forms library
    • Contacts for lawyers
  • Corporate
    • About
    • Board of Directors
    • Executive Team
    • Board Advisory Committees
    • Our clients
    • Sidney B. Linden Award
    • French Language Services
    • Consultations
    • Open Government
    • Reports
    • Publications
    • News
    • Social media
    • Careers
    • Contact Us
  • FAQ

Reports

Annual reports

Legal Aid Ontario annual reports

  • 2019‑20 Legal Aid Ontario annual report
  • 2018‑19 Legal Aid Ontario annual report
  • 2017‑18 Legal Aid Ontario annual report
  • 2016‑17 Legal Aid Ontario annual report
  • 2015‑16 Legal Aid Ontario annual report
  • 2014‑15 Legal Aid Ontario annual report
  • 2013‑14 Legal Aid Ontario annual report

Audited financial statements

  • Audited financial statements: 2019‑2020
  • Audited financial statements: 2018‑2019

Ombudsman annual report

The Office of the Ombudsman investigates complaints about services provided by the Government of Ontario and its organizations.

  • Office of the Ombudsman annual report 2019‑20

Refugee & immigration services annual report

  • Refugee & Immigration Services: 2016‑17 annual report

Senior counsel program annual report

  • LAO senior counsel program: 2017‑18 annual report

Papers

Bail strategy

  • A legal aid strategy for bail
    Nov. 2016

Domestic Violence Strategy (DVS)

  • Legal Aid Ontario’s Domestic Violence Strategy
    Sept. 2017
  • Domestic Violence Strategy for Legal Aid Ontario summary
    Sept. 2017 / 7.4 MB
  • Development of a Domestic Violence Strategy
    July 2015 / 518 KB

Mental Health Strategy (MHS)

  • The Mental Health Strategy for Legal Aid Ontario
    March 11, 2016 (4 MB)
  • Mental Health Strategy consultation paper
    November 28, 2014 (490 kB)

Open Government

A discussion paper that outlines LAO’s existing open government commitments and introduces the potential for greater open government initiatives at LAO and in the justice system.

  • Open Government at Legal Aid Ontario: promoting transparency and accountability in Ontario’s justice system
    April 2016

Prison Law Strategy (PLS)

  • Legal Aid Ontario’s Prison Law Strategy
    Paper / September 2019

Racialized Communities Strategy (RCS)

  • Legal Aid Ontario Racialized Communities Strategy
    Paper / March 2020
  • Objectives of Legal Aid Ontario’s Racialized Communities Acton Plan
    Summary / March 2020
  • Racialized Communities Strategy Consultation summary
    Summary paper / October 2018
  • Development of a Racialized Communities Strategy
    Consultation paper / July 2017

Strategy for a Safer Ontario

  • Submission to Ministry of Community Safety and Correctional Services–Strategy for a Safer Ontario
    Sept. 2016

Plans

Business plan

  • 2020/21 – 2022/23 business plan
    Submitted on February 28, 2020; Approved on October 2, 2020
    Updated: January 13, 2021
  • 2019/20–2021/22 business plan
    Submitted on December 31, 2018; Approved on December 17, 2019
  • 2018/19–2020/21 business plan
    Submitted on December 31, 2017; approved on November 22, 2018

Strategic plan

  • Legal Aid Ontario Strategic Plan: 2019‑2024
    Legal Aid Ontario’s new strategic plan serves as a roadmap for the next five years, guiding how we develop and deliver our programs and services.

Quarterly reports

This report is issued on a quarterly basis and includes updates on the organization’s financial position, client services, legal aid certificates, and lawyer payments.

  • LAO update: spring 2020 edition
  • LAO update: winter 2020 edition
  • LAO update: fall 2019 edition
  • LAO update: summer 2019 edition
  • LAO update: spring 2019 edition
  • LAO update: winter 2019 edition

Studies

Portrait of the Legal Needs of Francophone Women in Ontario

A study conducted for Action ontarienne contre la violence faite aux femmes on behalf of the Centre francophone de Toronto for Legal Aid Ontario

  • Portrait of the Legal Needs of Francophone Women in Ontario

Surveys

Lawyer satisfaction survey

  • LAO lawyer satisfaction survey results for 2019
    February 2020
  • LAO lawyer satisfaction survey results for 2018
    March 2019
  • Please tell us why

Related Pages

A legal aid strategy for bail

Click here to download image. Table of contents Introduction The problems with the bail systems in Ontario Reasons for a failing bail system LAO and bail LAO’s initiatives to improve bail Questions and comments Footnotes 1. Introduction It has been clear for some time that…

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