Reports
Annual reports
Legal Aid Ontario annual reports
- 2023‑24 annual report
Posted Dec. 12, 2024 - 2022‑23 annual report
Posted Dec. 19, 2023 - 2021‑22 annual report
- 2020‑21 annual report
- 2019‑20 annual report
- 2018‑19 annual report
- 2017‑18 annual report
- 2016‑17 annual report
- 2015‑16 annual report
- 2014‑15 annual report
- 2013‑14 annual report
Audited financial statements
- Audited financial statements: 2023‑2024
Posted: July 18, 2024 - Audited financial statements: 2022‑2023
- Audited financial statements: 2021‑2022
- Audited financial statements: 2020-2021
- Audited financial statements: 2019‑2020
- Audited financial statements: 2018‑2019
Embedded lawyer program
- Increasing access to LAO services: The Embedded lawyer program
2022-23 annual report - Increasing access to LAO services: The Embedded lawyer program
2021-22 annual report
Ombudsman annual report
The Office of the Ombudsman investigates complaints about services provided by the Government of Ontario and its organizations.
Refugee & immigration services annual report
Senior counsel program annual report
Memorandums of Understanding
- Memorandum of Understanding between the Attorney General and Chair of Legal Aid Ontario (2022)
Published: November 2023
Papers
Aboriginal Justice Strategy
- The Development of Legal Aid Ontario’s Aboriginal Strategy
June 2008 - Relationships First, Business Later
Aboriginal Justice Strategy consultation report: Part 1
June 2021 - Progress update: Truth and Reconciliation Commission Calls to action
September 2022 - A Time for Action: Indigenous Services at LAO
September 2024
Bail strategy
- A legal aid strategy for bail
Nov. 2016
Domestic Violence Strategy (DVS)
- Development of a Domestic Violence Strategy
July 2015 / 518 KB - Legal Aid Ontario’s Domestic Violence Strategy
Sept. 2017 - Domestic Violence Strategy for Legal Aid Ontario summary
Sept. 2017 / 7.4 MB
Mental Health Strategy (MHS)
- Mental Health Strategy consultation paper
November 28, 2014 (490 kB) - The Mental Health Strategy for Legal Aid Ontario
March 11, 2016 (4 MB)
Open Government
A discussion paper that outlines LAO’s existing open government commitments and introduces the potential for greater open government initiatives at LAO and in the justice system.
Prison Law Strategy (PLS)
- Legal Aid Ontario’s Prison Law Strategy
Paper / September 2019
Racialized Communities Strategy (RCS)
- Development of a Racialized Communities Strategy
Consultation paper / July 2017 - Racialized Communities Strategy Consultation summary
Summary paper / October 2018 - Legal Aid Ontario Racialized Communities Strategy
Paper / March 2020 -
Racialized Communities Action Plan
- Objectives of Legal Aid Ontario’s Racialized Communities Acton Plan
Summary / March 2020 - Racialized Communities Strategy: Action Plan Update 2024
Report / March 2024 - Racialized Communities Strategy: Action Plan Update 2024 – Highlights
Summary / March 2024 - Racialized Communities Strategy Action Plan Update for 2025
Report / March 2025
- Objectives of Legal Aid Ontario’s Racialized Communities Acton Plan
Strategy for a Safer Ontario
- Submission to Ministry of Community Safety and Correctional Services–Strategy for a Safer Ontario
Sept. 2016
Mandate letters
- October 2023 mandate letter from the attorney general
- September 2022 mandate letter from the attorney general
- September 2021 mandate letter from the attorney general
- October 2020 mandate letter from the attorney general
Plans
Accessibility plan
- Accessibility for Ontarians with Disabilities Act (AODA) Multi-Year Plan
The current plan is for 2021-2026 and aligns with LAO’s strategic plan - Accessibility for Ontarians with Disabilities Act (AODA) Multiyear Plan Progress Report 2022
Progress update on the goals outlined in LAO’s AODA Multi-Year Plan
Business plan
-
2024/25 – 2026/27 business plan
Approved: July 31, 2024 -
2023/24 – 2025/26 business plan
Approved: July 15, 2024 -
2022/23 – 2024/25 business plan
Approved: March 30, 2022
Executive summary - 2020/21 – 2022/23 business plan
Submitted on February 28, 2020; Approved on October 2, 2020
Updated: January 13, 2021 - 2019/20–2021/22 business plan
Submitted on December 31, 2018; Approved on December 17, 2019 - 2018/19–2020/21 business plan
Submitted on December 31, 2017; approved on November 22, 2018
Strategic plan
- Legal Aid Ontario Strategic Plan: 2019‑2024
Legal Aid Ontario’s new strategic plan serves as a roadmap for the next five years, guiding how we develop and deliver our programs and services.
Quarterly reports
This report is issued on a quarterly basis and includes updates on the organization’s financial position, client services, legal aid certificates, and lawyer payments.
- LAO update: spring 2023 edition
- LAO update: winter 2023 edition
- LAO update: fall 2022 edition
- LAO update: summer 2022 edition
- LAO update: spring 2022 edition
- LAO update: winter 2022 edition
- LAO update: fall 2021 edition
- LAO update: summer 2021 edition
- LAO update: summer 2020 edition
- LAO update: spring 2020 edition
- LAO update: winter 2020 edition
- LAO update: fall 2019 edition
- LAO update: summer 2019 edition
- LAO update: spring 2019 edition
- LAO update: winter 2019 edition
Studies
Portrait of the Legal Needs of Francophone Women in Ontario
A study conducted for Action ontarienne contre la violence faite aux femmes on behalf of the Centre francophone de Toronto for Legal Aid Ontario.
Surveys
Lawyer satisfaction survey
- LAO lawyer satisfaction survey results for 2019
February 2020 - LAO lawyer satisfaction survey results for 2018
March 2019