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Français LAO Client Portal
Français LAO Client Portal
  • Services
    • Temporary service changes due to COVID-19
    • COVID-19 and the courts: Answers to frequently asked questions
    • Our services
    • Criminal legal issues
    • Domestic violence
    • Family legal issues
    • Mental health legal issues
    • Refugee and immigration legal issues
    • Youth legal services
    • Legal clinics
    • How to apply
    • Find a lawyer
      • Finding the right legal aid lawyer
    • What do you think about our services?
    • Languages
    • Contact us
  • For legal professionals
    • COVID-19: Ongoing list of supports for lawyers
    • LASA 2020 process updates for lawyers
    • Changes to policies and certificate coverage
    • Roster resources
      • Audit & Compliance
      • Billing
      • Case management
      • Forms library
      • Legal Aid Services Act, 2020 policies
      • Legal Aid Online
      • LAO LAW
      • Minimum experience requirements
      • More resources
    • Do legal aid work
    • Mentoring
    • Test case funding
    • News for lawyers
    • B3 Newsletters
    • Contacts for lawyers
  • Corporate
    • About
      • By-laws
      • Our clients
      • Board of Directors
      • Executive Team
      • Board Advisory Committees
      • Sidney B. Linden Access to Justice Award
      • French Language Services
    • Legal Aid Services Act, 2020
      • LASA 2020 Rules and Policies
      • LASA 2020 glossary
    • Consultations
    • LAO Consultation Registry
    • Open Government
    • Reports
    • Publications
    • News
    • Social media
    • Careers
    • Contact Us
  • FAQ

Roster resources

Welcome to the roster member resources page. This section provides information and updates for lawyers and legal professionals providing services to LAO clients. To manage certificates and invoices, submit documents to LAO or any other transaction, please visit the lawyer portal.

⊞ LASA 2020 process updates for lawyers
⊟ LASA 2020 process updates for lawyers

Lawyers are expected to familiarize themselves with the LASA, 2020 Policies and process changes affecting the work that they do.

⊞ Latest updates
⊟ Latest updates

Stay updated on important news for roster lawyers.

⊞ Legal Aid Services Act, 2020 policies
⊟ Legal Aid Services Act, 2020 policies

Legal Aid Ontario is committed to accountability and transparency while continuously improving the delivery of legal aid services. LAO rules and policies provide guidance, limits and expectations and ensure high-quality services for our clients.

Legal Aid Ontario’s policies

⊞ Minimum experience requirements
⊟ Minimum experience requirements

Legal Aid Ontario’s (LAO) minimum experience requirements outline the legal experience that a prospective roster member must have before joining LAO’s roster of lawyers.

Read more

⊞ Forms
⊟ Forms

Application, intake, case management, and other forms for roster lawyers can be found in the forms library.

⊞ Accounts and billing
⊟ Accounts and billing

Resources to help roster lawyers with billing from deadlines and payment schedules to submitting accounts and more.

To access your account, log into the lawyer portal via legalaidonline.on.ca.

For questions or concerns about billing, contact the Lawyer Service Centre.

⊞ Case management
⊟ Case management

LAO provides case management programs for lawyers authorized to provide criminal and family services who take on certain costly and complex cases and proceedings.

  • Big Case Management (BCM)
  • Mid-level case management
  • Judge-led Intensive Case Management Court (JICMC)
  • Family case management

⊞ Resources by area of law
⊟ Resources by area of law

Resources for lawyers providing legal aid services on criminal, family or immigration and refugee law cases, working with individuals experiencing mental health or addiction issues, or with Aboriginal clients.

  • For Aboriginal legal issues
  • For criminal lawyers
  • For family lawyers
  • For mental health lawyers
  • For refugee and immigration lawyers

⊞ LAO LAW
⊟ LAO LAW

LAO LAW provides high quality research services to lawyers acting for legally aided clients (duty counsel, staff lawyers or private bar lawyers acting on a legal aid certificate).

  • More about LAO LAW
  • Login to LAO LAW at research.legalaid.on.ca

⊞ Legal Aid Online
⊟ Legal Aid Online

Legal Aid Online is the secure portal for roster lawyers to use to acknowledge certificates online, review the status of submitted accounts and statements, and more.

  • More about Legal Aid Online
  • Login to Legal Aid Online

⊞ Duty Counsel
⊟ Duty Counsel

Duty Counsel Authorization Renewal

Under Legal Aid Ontario’s new minimum experience requirements for roster members, all duty counsel authorizations have a time limit of 24 months from the day it is approved. Read more about duty counsel authorization renewal process changes.

  • This form is feedback only.

Further Reading Pages

Contacts for lawyers

LAO LAW

Legal Aid Online

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Need legal help?

Call us toll free at 1‑800‑668‑8258 Monday to Friday from 8 a.m. to 5 p.m. (EST) for help in over 300 languages.

Current wait time: The CLSC is currently closed.

Wait times: Monday is our busiest day. For faster service, try calling Tuesday through Friday, 8 a.m. to 5 p.m.

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Legal Aid Ontario land acknowledgement

Land acknowledgement: Legal Aid Ontario recognizes that its work, and the work of its community partners take place on traditional Indigenous territories across the province.

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