Requirements for uploading financial documents

Example of financial documents:

• Bank statement
• Canada Pension Plan (CPP)
• Employment Insurance (EI)
• Old Age Security (OAS)
• Ontario Works (OW)
• Ontario Disability Support Program (ODSP)
• Pay stubs
• Property deeds
• Record of Employment (ROE)
• Trusts

Document requirements:

• Your name must appear on all documents
• Documents should be recent, usually no older than two to three months old.

Accepted formats: 

• DOC, DOCX (Word document)
• XLS, XLSX (Excel workbook)
• PDF (Portable Document Format)
• RTF (Rich Text Format)
• PNG (Portable Network Graphics)
• JPEG, JPG (Joint Photographic Experts Group)
• BMP (Bitmap image file)
• TIFF (Tagged Image File Format)

For instructions on capturing long documents on your mobile device see the following FAQ article: www.legalaid.on.ca/faq/how-to-take-a-long-screenshot-on-your-mobile-device/