Accessible Services for People with Disabilities
Legal Aid Ontario materials are available in alternative formats upon request. Contact us at firstname.lastname@example.org.
Initiatives and documentation
Legal Aid Ontario (LAO) is committed to ensuring a proactive approach with respect to accessibility by developing and implementing accessibility policies and procedures in accordance with the Accessibility for Ontarians with Disabilities Act (AODA), 2005. This Accessibility Policy sets out the policies and procedures that LAO has put in place to promote the core principles of dignity, independence, inclusion, integration, responsiveness and equality of opportunity for persons with disabilities.
- Accessibility for Ontarians with Disabilities Act (AODA) and LAO: LAO’s accessibility policy
File type: PDF
- Accessibility for Ontarians with Disabilities Act (AODA) and LAO: Human resources policy
The accessibility roadmap outlines all ongoing projects at LAO to improve accessibility services for Ontarians. Information will be updated regularly as projects advance.
Notice of accessibility interruption
Occasionally, some LAO services may be temporarily unavailable due to electrical outages or network issues. In these circumstances, LAO will post information on alternative ways to services on its homepage and through the Legal Aid Ontario Twitter account.
Legal Aid Ontario will inform the public of the choices available to them to give feedback. Feedback methods may include: in person by telephone or TTY in writing by email, or by any other communication technology as required If a member of the public with disabilities would…
The following projects are currently underway at Legal Aid Ontario (LAO) to ensure that accessible services are available in all parts of the organization. These projects are being monitored by the accessibility advisory committee to ensure compliance with Ontario’s…