Modernization consultations: Summer 2019 closed


This consultation explored ways the legal aid system can become more client-focused and efficient. Through this process, and building on LAO’s strategic plan, we, together with service providers, aim to make the legal aid system more innovative, accessible and cost-effective.

Below are a selection of submissions we received permission to post. Views and opinions expressed are those of the author(s) and do not necessarily reflect those of Legal Aid Ontario.

Please note that these submissions are available in English only.


Consultation questions

Summary of client feedback

LAO review: terms of reference


Consultation Date

Starts: August 1, 2019 at 12:00am

Ends: September 6, 2019 at 12:00am

Contact Details

Kathleen Murphy, Executive Project Director, Modernization