Skip to content Leave Site Now

COVID-19 updates
All visitors to legal aid offices must wear a mask until further notice.
We’ve temporarily changed some of our services.

X
Legal Aid Ontario
  • Services
    • Temporary service changes due to COVID-19
    • COVID-19 and the courts: Answers to frequently asked questions
    • Criminal legal issues
    • Domestic Violence
    • Family legal issues
    • Mental health legal issues
    • Refugee and immigration legal issues
    • All services
    • Legal clinics
    • How to apply
    • Find a lawyer
      • Finding the right legal aid lawyer
    • What do you think about our services?
  • For legal professionals
    • COVID-19: Ongoing list of supports for lawyers
    • LASA, 2020 process updates for lawyers
    • Changes to policies and certificate coverage
    • Roster resources
      • Audit & Compliance
      • Billing
      • Case management
      • Forms library
      • Legal Aid Services Act, 2020 policies
      • Legal Aid Online
      • LAO LAW
      • Resources by area of law
    • Do legal aid work
    • Mentoring
    • Test case funding
    • News for lawyers
    • B3 Newsletters
    • Contacts for lawyers
  • Corporate
    • About
    • Rules and policies
    • Board of Directors
    • Executive Team
    • Board Advisory Committees
    • Our clients
    • Sidney B. Linden Award
    • French Language Services
    • Consultations
    • Open Government
    • Reports
    • Publications
    • News
    • Social media
    • Careers
    • Contact Us
  • FAQ
Français LAO Client Portal
Français LAO Client Portal
  • Services
    • Temporary service changes due to COVID-19
    • COVID-19 and the courts: Answers to frequently asked questions
    • Criminal legal issues
    • Domestic Violence
    • Family legal issues
    • Mental health legal issues
    • Refugee and immigration legal issues
    • All services
    • Legal clinics
    • How to apply
    • Find a lawyer
      • Finding the right legal aid lawyer
    • What do you think about our services?
  • For legal professionals
    • COVID-19: Ongoing list of supports for lawyers
    • LASA, 2020 process updates for lawyers
    • Changes to policies and certificate coverage
    • Roster resources
      • Audit & Compliance
      • Billing
      • Case management
      • Forms library
      • Legal Aid Services Act, 2020 policies
      • Legal Aid Online
      • LAO LAW
      • Resources by area of law
    • Do legal aid work
    • Mentoring
    • Test case funding
    • News for lawyers
    • B3 Newsletters
    • Contacts for lawyers
  • Corporate
    • About
    • Rules and policies
    • Board of Directors
    • Executive Team
    • Board Advisory Committees
    • Our clients
    • Sidney B. Linden Award
    • French Language Services
    • Consultations
    • Open Government
    • Reports
    • Publications
    • News
    • Social media
    • Careers
    • Contact Us
  • FAQ

Refugee and Immigration Law Services: Service suspensions consultation closed

Overview

Between May 23 and June 16, 2017, Legal Aid Ontario (LAO) held a series of in-person and online consultations sessions to address the possible need to temporarily suspend some refugee services.

LAO asked for feedback and ideas on what the organization could do to achieve savings while still meeting the needs of as many refugee clients as possible.

A summary of these consultations’ emerging themes is available here as well as feedback from individual sessions.

Key documents

Refugee and Immigration Law Services – Service Suspensions Consultation
HTML / May 2017

Consultation PowerPoint presentation
PDF / May 2017

Summary of feedback from refugee service suspension consultations

Given the increased demand for refugee services, Legal Aid Ontario (LAO) consulted on the possibility of temporary service suspensions.

The consultation paper, Refugee and Immigration Law Services – Service Suspensions Consultation, provided a starting point for discussion.

Between May 23 and June 16, LAO held a series of in-person and online consultation sessions. During this period:

  • Eight public consultations were held province-wide. 82 participants registered and attended.
  • Four additional invite only consultations with participants were held with individual organizations/community groups
  • Written submissions were also encouraged and accepted. Sixteen submissions were received from individuals and/on behalf of organizations

What follows is a brief overview of what LAO heard from participants. The comments and feedback outlined are not intended to be all encompassing – rather, they are intended to reflect some of the key themes and most commonly raised comments heard across the province.

Emerging themes

The following are general themes that emerged from the feedback we received from consultation sessions and written submissions.

  • All refugee and immigration legal aid services are essential and safeguard important client rights.
  • LAO needs to find the money to continue to provide these services, either from within its budget, from the government, or from program changes to increase cost-effectiveness and efficiency.
  • Refugees will be disproportionately impacted by these suspension when compared to other legal aid clients.
  • Prioritization of refugee and immigration services should be based on individual client rights protection and not proceeding type.
  • LAO should provide coverage in all areas where S. 7 Charter rights-life and liberty-are engaged.
  • Suspension of services by proceeding type will result in serious and possibly irreparable harm to refugees and immigrants.
  • Suspension of services may be subject to human rights and Charter challenges.
  • Some legal aid applicants may be able to contribute to the cost of their proceedings.
  • There is opportunity to enhance financial and merit screening of legal aid applicants.
  • Refugee Protection Division coverage remains a core service that engages life and liberty.
  • Community settlement agencies and clinics are at capacity and do not have the resources or in some cases, legal knowledge and expertise, to provide these essential services.

Consultation session feedback

  • May 25, 2017: Hamilton-Kitchener district office
  • May 29, 2017: LAO provincial office (Toronto)
  • May 30, 2017: Essex Lambton & Kent district office
  • May 31, 2017: London district office
  • June 5, 2017: Ottawa district office
  • June 7, 2017: LAO provincial office (Toronto)
  • June 8, 2017: LAO provincial office (Toronto) – session for coalation of refugee housing providers
  • June 8, 2017: LAO provincial office (Toronto)
  • June 12, 2017: LAO provincial office (Toronto)
  • June 14, 2017: LAO provincial office (Toronto)
  • June 15, 2017: LAO provincial office (Toronto)

Consultation Date

Starts: May 23, 2017 at 12:00am

Ends: June 16, 2017 at 12:00am

Contact Details

RefConsult2017@lao.on.ca

  • This form is feedback only.

Related Documents

Refugee and Immigration Law Services – Service Suspensions Consultation

Table of contents Introduction and background Purpose of the consultation paper The changing landscape The funding picture Consultation – Prioritization and Service Suspensions Consultation process Next Steps APPENDIX A: LAO’s current services and service model…

Sign-up for email alerts about upcoming consultations.
Need legal help?

Call us toll free at 1‑800‑668‑8258 Monday to Friday from 8 a.m. to 5 p.m. (EST) for help in over 300 languages.

Current wait time: The CLSC is currently closed.

Links
  • Freedom of information requests
    • Privacy policy
  • Accessibility policy
  • What do you think about our services?
    • Contact us
  • Sitemap
Go to LAO on Twitter Go to LAO on Facebook Go to LAO on YouTube Go to LAO on LinkedIn Legal Aid Ontario
Land acknowledgement: Legal Aid Ontario recognizes that its work, and the work of its community partners take place on traditional Indigenous territories across the province.

Legal Aid Ontario © 2022

Go back to top