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Support Staff

14- Month Contract (to cover a maternity leave)

Join our Team! Hamilton Community Legal Clinic is a busy urban legal clinic seeking a service- focused individual interested in challenging and meaningful work. We are currently hiring for a full-time, contract support staff position to cover a 14-month maternity leave at a fast-paced, dynamic organization. Our practice is in poverty law, including landlord & tenant, Ontario Works and Ontario Disability Support Program. If you want to work hard to serve the community in a collaborative, anti-oppressive environment, then you need to apply. Now.

Responsibilities:

  • Reception duties – making initial contact with clients, visitors and community partners who contact the clinic both in-person or by phone
  • Elicit, summarize and record intake information from clients
  • Provide basic information regarding clinic services
  • Provide appropriate referral information to various community resources
  • Providing general administrative support (including faxing, photocopying, filing and responding to telephone calls)
  • Drafting statutory declarations

Preferred Skills, and Experience:

  • Related post-secondary diploma or demonstrated client service experience
  • Ability to work effectively as part of a team and to take direction
  • Ability to work in a friendly and cooperative manner with colleagues
  • Flexibility and ability to manage competing priorities and multi-task
  • Excellent oral and written communication skills in English
  • Excellent computer skills (experience with Windows and Microsoft Office)

Assets

  • Bilingual French & English an asset
  • Ability to work in other languages an asset
  • Member of an equity seeking community-including but not limited to Indigenous, Black, Racialized, 2S LGBTQ, disabled, Trans gendered, Female, Gender diverse and lived experience of poverty

Additional Requirements & Conditions for employment:

  • Acceptable Police Clearance for safe & trusted work environment
  • Successful completion of a written evaluation

Salary:

  • Salary range – $53,000 – $55,000 annually

Apply:

Please submit application through Charity Village – www.charityvillage.com no later than Tuesday, September 3rd, 2024 and include a cover letter and resume.

HCLC/CJCH is dedicated to ensuring our work and team embody the values of anti-oppression and anti-racism, take a human rights approach, and operate with an understanding of the Charter-protected rights of First Nation, Métis, Inuit, and Francophone communities.

We encourage individuals who share our values of anti-oppression and antiracism, and believe their qualifications are suited for the position to apply. In addition, we strongly encourage individuals with lived experiences of poverty or oppression based on race, gender, orientation, disability, social status, family status, religion, or ethnicity to apply. Your unique skills and experiences can enhance our work and service.

We thank all applicants, but only those candidates selected for an interview will be contacted. All resumes to be held in strictest confidence.

HCLC support staff must be available to work in-person at the office. Options for a hybrid work environment may be available following successful completion of probation; however, this is dependent upon individual circumstances/needs of the organization.

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