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COVID-19: We’ve temporarily changed some of our services. Call 1‑800‑668‑8258 (toll-free) Monday to Friday, 8 a.m. to 5 p.m. for help in over 300 languages.

Wait times: The wait times for our contact centre are longer than usual. The best time to call is between 8:30 a.m. and 10 a.m., Monday to Friday.

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Legal Aid Ontario
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Français LAO Client Portal
Français LAO Client Portal
  • Services
    • Temporary service changes due to COVID-19
    • COVID-19 and the courts: Answers to frequently asked questions
    • Criminal legal issues
    • Domestic Violence
    • Family legal issues
    • Mental health legal issues
    • Refugee and immigration legal issues
    • All services
    • Legal clinics
    • How to apply
    • Find a lawyer
      • Finding the right legal aid lawyer
    • What do you think about our services?
  • For legal professionals
    • COVID-19: Ongoing list of supports for lawyers
    • 2019 service changes
    • Empanelment
    • Case management
    • Test case funding
    • Mentoring
    • Billing
      • Legal Aid Online
      • B3 Newsletters
      • Audit & Compliance
    • Resources
      • Aboriginal legal issues
      • Criminal lawyers
      • Family lawyers
      • Mental health lawyers
      • Refugee and immigration lawyers
    • News for lawyers
    • LAO LAW
    • Forms library
    • Contacts for lawyers
  • Corporate
    • About
    • Board of Directors
    • Executive Team
    • Board Advisory Committees
    • Our clients
    • Sidney B. Linden Award
    • French Language Services
    • Consultations
    • Open Government
    • Reports
    • Publications
    • News
    • Social media
    • Careers
    • Contact Us
  • FAQ

Billing forms & resources

Accounts, billing and payment forms

  • Duty counsel statement of account and services
    Calculates hours and amounts automatically

    • Legend for statement of accounts and services
    • Instructions for using this form
  • Guaranteed Daily Rate for northern lawyers
    Duty counsel/certificate account form
    For printing only – does not perform calculations

    • Instructions for using this form
  • Form 50: Criminal certificate account form
    • Instructions for using this form
  • Form 51: Civil certificate account form
    • Instructions for using this form

Please note: Legal Aid Online is currently unable to accept forms containing macros

Disbursement forms & resources

Disbursement authorization forms:

  • Translations
  • Request for an expert/other service provider
  • Request for paternity testing
  • Request for transcripts/transcriptions

Read tips and instructions on how to use these forms

Resources

  • Disbursements Handbook
    Revised on April 21, 2010
  • Inherent Disbursements
    (i.e, not requiring prior approval) – Revised on August 27, 2009

Discretion forms

In some cases, where exceptional circumstances can be demonstrated, a discretionary increase in payment of an account may be granted where an account has exceeded the tariff maximum for the certificate. If your account exceeds the tariff maximum, and you want to apply for discretion, attach the appropriate form when submitting the account:

  • Request for Discretion – Criminal Law
  • Request for Discretion – Family Law: Child and Family Services Act (CFSA)
  • Request for Discretion – Family Law: Support, Access, Custody
  • Request for Discretion – Refugee Law
  • Request for Discretion – General: Use the general form for other case types
  • Request for Review
    If you are dissatisfied with the settlement of your account, use this form to request a review. Requests for review should be made within 60 days of payment of the account.

For more information on the use of these forms please refer to our Discretion Guidelines.


Billing and payment resources

  • Annual billing limits – Hardcap: What are billing limits?
  • Annual billing limits – Hardcap & exemption requests policy framework
  • Billing deadlines
  • Payment schedules

Newsletters

Better Billing Bulletin – Help Us Pay You Faster!
For news and billing tips check out the B3 newsletter.


Questions

If you have any problems accessing the forms or information, please contact us.

  • Please tell us why

Further reading

Guide to completing Civil Certificate Account Form (Form 51) Guide to completing Criminal Certificate Account Form (Form 50) Instructions for completing the guaranteed daily rate for northern lawyers Using the Duty Counsel Statement of Account and Services

Call us at 1-800-668-8258 Monday to Friday from 8 a.m. to 5 p.m. (EST) for help in over 300 languages.

Current wait time: The CLSC is currently closed.

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