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LAO Client Portal
  • Legal Help
    • Apply for legal aid
      • What is legal aid?
      • Do I qualify for legal aid?
      • Apply now
      • Client Portal
    • Our services
      • About our services
      • Family legal issues
      • Criminal legal issues
      • Refugee and immigration legal issues
      • Domestic violence legal issues
      • Mental health legal issues
      • Youth legal issues
      • Getting help at court (duty counsel)
      • Services in French
    • column-break
    • Find help
      • Find a lawyer
      • Find a legal clinic
      • Find a duty counsel office
      • Find a legal aid office
      • Speak to a representative
    • column-break
    • FAQ
      • Frequently asked questions
    • Other
      • Languages
      • What do you think about our services?
      • Contact
  • For Legal Professionals
    • For roster lawyers
      • Legal Aid Online
      • About Legal Aid Online
      • Contacts for lawyers
      • Forms library
      • Billing
      • Mentoring
      • Audit and compliance
      • LAO LAW
      • Case management
      • Roster resources
      • Test case funding
    • column-break
    • Working with legal aid
      • Join legal aid roster
      • Minimum experience requirements
      • Careers
    • LASA 2020
      • Legal Aid Services Act 2020 policies
      • LASA 2020 process updates for lawyers
    • column-break
    • Duty counsel
      • Service guides
    • News
      • News for lawyers
      • Better Billing Bulletin
  • About
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      • Board of directors
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    • LASA 2020
      • Legal Aid Services Act
      • LASA 2020 rules and policies
      • LASA 2020 glossary
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    • Other
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Open data

Whether you’re an engaged citizen, a student wanting to learn more about how LAO works, or even an app developer, we’ve got a variety of datasets for you to explore.

LAO publishes digital data that is machine readable, such as CSV and XML files. These can be repurposed, synthesized and modelled by computer applications to generate insights, analyses and/or used to develop web/mobile applications.

Data is “de-identified”, or reported in a way that makes it difficult to use to identify individuals, to maintain privacy.

Use and share it freely.

Available data sets

Title Description
Certificates: Application outcomes Data collected is for the outcome of intake process for applications for a legal aid certificate.
Certificates approved by area of law Data on legal aid certificates group by area of law.
Certificates: length of time to determine application outcome Data set for the amount of time it takes for an application to be reviewed and either approved or rejected once it is received.
Clinic services Data collected include the number of cases clinics opened by area of law and hours they spent helping clients.
Duty counsel: Number of people assisted by duty counsel Duty counsel are LAO staff and per diem lawyers in courthouses. Data breaks down the number of people assisted by duty counsel and in what areas of law.
Phone activity Breakdown of calls made to LAO’s toll-free number.
Race-based data Race-based data for legal aid certificates issued for criminal, family, refugee, and other areas of law.

Limitations

Under the Open Data Directive, all data should be considered open by default unless:

  • The data contains personal or confidential information, has legal, copyright or security restrictions or compromises public safety
  • The data is protected under the Freedom of Information and Protection of Privacy Act, 1990
  • The data should not be disclosed for legal, security, confidentiality, privacy or commercial sensitivity reasons.

Data under review

Title Description Access
Geographical files of Legal Aid Ontario service locations Shapefiles containing boundary files for Legal Aid Ontario’s districts and regions, area office locations, clinic catchment areas and service points. As required
Location and service data This dataset is a collection of all LAO services offered in all locations across the province. It is kept up-to-date by an assigned group of information champions. Quarterly
Call centre data The dataset includes: agents, number of calls, calls answered, wait times. Under review
Certificate service data Information includes area of law in which certificate was issued, geography, lawyer and client demographic information. Under review
Certificates services data This dataset contains information about issued certificates, such as: area of law in which certificate was issued, geography, lawyer and client information. Under review
Client certificate application data This dataset includes clients’ personal, case, and financial assessment information. Under review
Clinic services data Dataset includes service information for all clinic locations such as, cases opened, brief services and summary advice. Under review
Corporate financial data Dataset includes expenses, revenues, assets, depreciation, budgets, salaries; data used for statement of operations and monthly expense reports Under review
Court statistics The dataset includes individual court house statistics; number of court house appearances prior to initial legal aid application; services provided to court house clients; areas of law serviced; decision time frames (I.E. Same day decisions); number of clients with counsel; and court worker tool statistics. Under review
Court worker data Data includes client & employee information services as entered through LAOs court worker application. Under review
Duty counsel services Data includes information on services provided by duty counsel lawyers as well as, the type of law, date and location of services, number of clients assisted. Under review
Duty counsel services This dataset includes information on services provided by duty counsel lawyers, such as, the type of law, date of service, location of services, and number of clients assisted. Under review
Expanded duty counsel service data This dataset includes information on services provided by duty counsel lawyers, clients’ case information, services and subsequent court dates. Under review
French employee skills and designated positions This is a list that is regularly updated, setting out french skills of all employees, and identifying the employees in french designated positions. Restricted
Legal Aid Ontario Brydges Hotline (telephone service for detained persons) Data includes calls by type, age, gender, geographical area. Under review
Legal Aid Ontario employee directory A listing of all employees working at Legal Aid Ontario, including position information and work contact information. Under review
Legal Aid Ontario lawyer information This dataset includes which panel lawyer is approved for, whether lawyer meets panel standards and what district the lawyer operates in. Under review
Legal Aid Ontario staff lawyer service data Data includes client and lawyer information, including casework and docket information. Under review
Legal aid services by geographical office The dataset includes total referrals for duty counsel, summary legal advice, summary legal advice immigration/refugee, and mediation; breakdown of all applications and certificates, amendments, solicitor portal transactions, and duty counsel worksheet statistics. Under review
Workforce size This dataset includes workforce size as reported in the measure of full time equivalent (fte). Under review
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Further Reading Pages

Open government licence

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