Skip to content Leave Site Now
Legal Aid Ontario
  • Services
    • Temporary service changes due to COVID-19
    • COVID-19 and the courts: Answers to frequently asked questions
    • Our services
    • Criminal legal issues
    • Domestic violence
    • Family legal issues
    • Mental health legal issues
    • Refugee and immigration legal issues
    • Youth legal issues
    • Legal clinics
    • How to apply
    • Find a lawyer
      • Finding the right legal aid lawyer
    • What do you think about our services?
    • Languages
    • Contact us
  • For legal professionals
    • COVID-19: Ongoing list of supports for lawyers
    • LASA 2020 process updates for lawyers
    • Changes to policies and certificate coverage
    • Roster resources
      • Audit & Compliance
      • Billing
      • Case management
      • Forms library
      • Legal Aid Services Act, 2020 policies
      • Legal Aid Online
      • LAO LAW
      • Minimum experience requirements
      • More resources
    • Do legal aid work
    • Mentoring
    • Test case funding
    • News for lawyers
    • B3 Newsletters
    • Contacts for lawyers
  • Corporate
    • About
      • By-laws
      • Our clients
      • Board of Directors
      • Executive Team
      • Board Advisory Committees
      • Sidney B. Linden Access to Justice Award
      • French Language Services
    • Legal Aid Services Act, 2020
      • LASA 2020 Rules and Policies
      • LASA 2020 glossary
    • Consultations
    • LAO Consultation Registry
    • Open Government
    • Reports
    • Publications
    • News
    • Social media
    • Careers
    • Contact Us
  • FAQ
Français LAO Client Portal
Français LAO Client Portal
  • Services
    • Temporary service changes due to COVID-19
    • COVID-19 and the courts: Answers to frequently asked questions
    • Our services
    • Criminal legal issues
    • Domestic violence
    • Family legal issues
    • Mental health legal issues
    • Refugee and immigration legal issues
    • Youth legal issues
    • Legal clinics
    • How to apply
    • Find a lawyer
      • Finding the right legal aid lawyer
    • What do you think about our services?
    • Languages
    • Contact us
  • For legal professionals
    • COVID-19: Ongoing list of supports for lawyers
    • LASA 2020 process updates for lawyers
    • Changes to policies and certificate coverage
    • Roster resources
      • Audit & Compliance
      • Billing
      • Case management
      • Forms library
      • Legal Aid Services Act, 2020 policies
      • Legal Aid Online
      • LAO LAW
      • Minimum experience requirements
      • More resources
    • Do legal aid work
    • Mentoring
    • Test case funding
    • News for lawyers
    • B3 Newsletters
    • Contacts for lawyers
  • Corporate
    • About
      • By-laws
      • Our clients
      • Board of Directors
      • Executive Team
      • Board Advisory Committees
      • Sidney B. Linden Access to Justice Award
      • French Language Services
    • Legal Aid Services Act, 2020
      • LASA 2020 Rules and Policies
      • LASA 2020 glossary
    • Consultations
    • LAO Consultation Registry
    • Open Government
    • Reports
    • Publications
    • News
    • Social media
    • Careers
    • Contact Us
  • FAQ

Sending LAO your refugee and immigration documents

Effective November 2016, refugee and Immigration panel lawyers will be able to attach requests for authorizations, merit assessments, and other documents related to refugee and immigration certificates via Legal Aid Online, including:

  • Judicial Review (JR) merit assessment materials
    • Merit assessments and any other supporting documents
    • Orders granting leave
    • Requests for JR hearing coverage
  • Refugee Appeal Division (RAD) merit assessment materials
    • Merit assessments
    • Any other supporting documents
  • Refugee Protection Division (RPD) authorization materials
    • BOCs
    • Requests for subsequent hearing authorizations
    • Requests for written submissions authorizations
    • RPD backdate requests
    • Legacy case extension requests
  • Materials for other immigration authorizations (any documents pertaining to any other immigration certificate, for example:
    • H&C applications
    • Pre-removal risk assessments
    • Detention reviews
    • IAD deportation/sponsorship appeals
    • Vacation/cessation hearings
    • Deferrals of removal, stay motions, etc.

To attach and submit electronic documents to Legal Aid Ontario, please follow this step by step process:

  1. After you’ve logged in to the Legal Aid Online home page, click on the Certificate tab.
    Click here to download image.
    Figure 1. Certificate tab
  2. On the new page, click on the “Certificate amendment/ authorization” link
    Click here to download image.
    Figure 2.Certificate amendment/authorization link
  3. On the Certifcate Look Up Page, select the certicate number to which you want to attach documents.
    Click here to download image.
    Figure 3. Certificate Look Up Page
  4. On the Certificate information page. Click on the new Documents Attachments link to take you to the certificate document attachment page.
    Click here to download image.
    Figure 4. Document Attachments link
  5. Once on the Certificate Documents attachment page, complete five steps, as follows:
    Click here to download image.
    Figure 5. Document Attachement Page
    • Step 1. Fill in the Description field. Enter a short description of the document attached e.g. “merit assessment.”
    • Step 2. Click on the look up tool to select the document type e.g. ID code 100- JR Materials (see Figure 6).To attach multiple documents click on the Add New button (highlighted in Figure 5). NOTE: You will get an error message if you try to submit a document prior to adding it.
      Click here to download image.
      Figure 6. Document ID look-up
    • Step 3: Attach the document: Click the Browse button and select the document you want to attach (see Figure 7).
      Click here to download image.
      Figure 7. Browse button
      • Removing a document attachment: To remove a document attachment, click on the delete tab in the same row as the Add new in Figure 5
      • Once the document has been selected, click Upload. (see Figure 8)
      Click here to download image.
      Figure 8. Upload button
    • Step 4: Enter any additional comments (see Figure 9). This is not a mandatory field. 1000 characters are available for any additional comments.
      Click here to download image.
      Figure 9. Comments field
    • Step 5. Click on the “Submit Tab”Once you have selected “Submit,” you will receive the following pop-up message to tell you that you have successfully submitted your document(s). (See Figure 10).
      Click here to download image.
      Figure 10. Successfully submitted message box

    Once the document has been successfully submitted, the “Historical Attachment” section will display all the relevant details (see Figure 11). The Attachment and Comments remain available for viewing and/or printing.

    Click here to download image.
    Figure 11. View historical attachments
  • This form is feedback only.
Go back to top

Site footer

Sign-up for email alerts about upcoming consultations.

Need legal help?

Call us toll free at 1‑800‑668‑8258 Monday to Friday from 8 a.m. to 5 p.m. (EST) for help in over 300 languages.

Current wait time: The CLSC is currently closed.

Wait times: Monday is our busiest day. For faster service, try calling Tuesday through Friday, 8 a.m. to 5 p.m.

Legal Aid Ontario is a safe and respectful space for our clients and employees. Verbal or threats of physical abuse will not be tolerated. Abusive behaviour may result in refusal of service.

Links

  • Freedom of information requests
    • Privacy policy
  • Accessibility policy
    • Terms of use
  • What do you think about our services?
    • Contact us
  • Sitemap

Legal Aid Ontario on social media

  • Social
    • Facebook
    • Intagram
    • LinkedIn
    • Twitter
    • YouTube
Legal Aid Ontario

Legal Aid Ontario land acknowledgement

Land acknowledgement: Legal Aid Ontario recognizes that its work, and the work of its community partners take place on traditional Indigenous territories across the province.

Legal Aid Ontario copyright information

Legal Aid Ontario © 2023