Showing 21 - 27 of 27 results
Published March 31, 2019
A quarterly update on Legal Aid Ontario’s latest access to justice initiatives Table of contents Message from the CEO Updates Client services Performance measures LAO statement of operations Message from the CEO Shortly after the close of LAO’s 2018/19 fiscal year, the provincial government announced their 2019 budget. To fit within our 2019 financial allocation,…
Published March 16, 2019
Table of contents Background & methodology Summary of findings Overall satisfaction with LAO Pride in legal aid work Satisfaction with LAO’s staff services Satisfaction with LAO’s online services Satisfaction with LAO’s billing process Future legal aid work Recognition for work well done Published: March 2019 1. Background & methodology The Lawyer Satisfaction Survey is an…
Published June 30, 2018
Table of contents Message from the CEO Spotlight: LAO compliance departments Projects and announcements from the fourth quarter Client services Performance measures LAO statement of operations Message from the CEO One of Legal Aid Ontario’s priorities for this fiscal year is to create a new strategic plan for the next five years. We began that…
Published June 27, 2018
The following summary contains information pertaining to Legal Aid Ontario in the annual report from the Office of the Ombudsman of Ontario. This report was released on June 27, 2018. Table of contents Background Details Conclusion Posted: November 2018 Updated: March 2019 Background The Ombudsman’s Office was established in 1975 to help Ontarians resolve problems with…
Published March 31, 2018
Table of contents Message from the CEO Projects and announcements from the fourth quarter Client services Performance measures LAO statement of operations Message from the CEO As 2017/18 drew to a close, the Ontario government released its 2018 budget, which included an ongoing investment in the expansion of legal aid. Since 2014, the government has…
Published December 31, 2017
Table of contents Message from the CEO Spotlight: Racialized Communities Strategy Consultation Hello and goodbye Projects and announcements from the last quarter Client services Performance measures LAO statement of operations Message from the CEO Throughout the third quarter, I was invited to speak at nine different events hosted by either lawyer associations or a community…
Published September 30, 2017
Table of contents Message from the CEO Upcoming: Racialized Communities Strategy consultation Projects and announcements from the last quarter Client services Performance measures LAO statement of operations Message from the CEO This completely revamped quarterly report is meant to be a way to help keep all of Legal Aid Ontario’s (LAO) justice partners in the…
Showing 21 - 27 of 27 results
