Showing 11 - 20 of 27 results
Published August 31, 2020
A quarterly update on Legal Aid Ontario’s latest access to justice initiatives Table of contents Executive summary Updates Client services Performance measures LAO statement of operations Executive summary The first quarter was focused on the shift to a fully remote workforce while continuing to provide the high quality legal services and support our clients need…
Published May 21, 2020
A quarterly update on Legal Aid Ontario’s latest access to justice initiatives Table of contents Message from the CEO Updates Client services Audit and compliance at LAO in 2019‑20 Performance measures LAO statement of operations 2019/20 Q4 addendum: This report has been updated since it was first published in May 2020. Changes include a summary of…
Published February 27, 2020
A quarterly update on Legal Aid Ontario’s latest access to justice initiatives Table of contents Executive summary Updates Client services Performance measures LAO statement of operations Executive summary In the autumn of 2019, LAO welcomed the provincial government’s new Legal Aid Services Act, a bill that, if passed, would establish a new framework in which LAO…
Published February 6, 2020
Table of contents Background & methodology Summary of findings Overall satisfaction with LAO Satisfaction with LAO’s billing / payment Satisfaction with LAO’s staff services Satisfaction with LAO’s online services Future legal aid work Pride in legal aid work Comment themes Published: January 2020 1. Background & methodology The Lawyer Satisfaction Survey is an annual survey…
Published October 16, 2019
Submission from LAO to the Attorney General regarding the consultation on expanding legal services options for Ontario families (April 2016) Table of contents Introduction Expanding access to justice: Improvements to LAO’s family law services LAO’s responses to the consultation questions In closing Footnotes 1. Introduction Thank you for inviting Legal Aid Ontario (LAO) to provide…
Published September 30, 2019
A quarterly update on Legal Aid Ontario’s latest access to justice initiatives Table of contents Message from the CEO Updates Client services Performance measures LAO statement of operations Message from the CEO It has been another busy quarter at LAO. During the summer 2019, we conducted public consultations and continued to work on the changes…
Published July 16, 2019
Submission from LAO to the Ministry of Community Safety and Correction Services on the development of a Strategy for A Safer Ontario Table of contents Introduction LAO’s Role in the Justice System Objectives of the Strategy for a Safer Ontario Analysis and recommendations Conclusion Footnotes Last updated: September 2016 1. Introduction Legal Aid Ontario (“LAO”)…
Published July 16, 2019
Table of contents Background Highlights of 2017/18 Professional development Activity trends Conclusion and the year ahead 1. Background The senior counsel program began in 2013 to further develop Legal Aid Ontario’s criminal client services. Its key objectives are: Developing LAO’s continuum of client services Providing full representation for vulnerable and hard‑to‑serve clients Providing uninterrupted access…
Published June 30, 2019
A quarterly update on Legal Aid Ontario’s latest access to justice initiatives Table of contents Message from the CEO Updates Client services Performance measures LAO statement of operations Message from the CEO In the first quarter of the year, LAO implemented a number of measures to ensure that we operate and offer services within our…
Published June 25, 2019
Posted: October 2019 The following contains information pertaining to Legal Aid Ontario included in the annual Ontario Ombudsman report released June 25, 2019. Background The Ombudsman is an officer of the Ontario Legislative Assembly independent of government and political parties. The office promotes fairness, accountability and transparency in the provincial public sector by resolving and investigating public…
Showing 11 - 20 of 27 results
