Legal Aid Ontario will inform the public of the choices available to them to give feedback.
Feedback methods may include:
- in person
- by telephone or TTY
- in writing
- by email, or
- by any other communication technology as required
If a member of the public with disabilities would prefer to give their feedback, and receive a response to it, using an alternate method than the one offered, they may request it.
Feedback about Legal Aid Ontario’s accessibility process
General feedback about Legal Aid Ontario’s accessibility process can be provided at any time through our online form or by contacting us.
Are you happy with our service? Are you unhappy with us or a legal aid lawyer? Do you know of a person who receives our services but should not? Tell us. We welcome your comments. You do not have to tell us your name. We accept anonymous complaints. Form Download the complaint form If you…
Legal Aid Ontario (LAO) is committed to providing accessible services in a way that respects the dignity and independence of people with disabilities. We pursue a proactive approach to accessibility by developing and implementing policies and procedures in accordance with Accessibility for Ontarians with Disabilities Act (AODA), 2005. Materials are available in alternative formats upon request to firstname.lastname@example.org….