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COVID-19 updates
All visitors to legal aid offices must wear a mask until further notice.
We’ve temporarily changed some of our services.

Legal Aid Ontario offices closed for Victoria Day
Please note that all Legal Aid Ontario offices will be closed on Monday, May 23, 2022 for the Victoria Day holiday weekend. All offices and our call centre will resume regular business hours on Tuesday, May 24.

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Français LAO Client Portal
Français LAO Client Portal
  • Services
    • Temporary service changes due to COVID-19
    • COVID-19 and the courts: Answers to frequently asked questions
    • Criminal legal issues
    • Domestic Violence
    • Family legal issues
    • Mental health legal issues
    • Refugee and immigration legal issues
    • All services
    • Legal clinics
    • How to apply
    • Find a lawyer
      • Finding the right legal aid lawyer
    • What do you think about our services?
  • For legal professionals
    • COVID-19: Ongoing list of supports for lawyers
    • LASA, 2020 process updates for lawyers
    • Changes to policies and certificate coverage
    • Roster resources
      • Audit & Compliance
      • Billing
      • Case management
      • Forms library
      • Legal Aid Services Act, 2020 policies
      • Legal Aid Online
      • LAO LAW
      • Resources by area of law
    • Do legal aid work
    • Mentoring
    • Test case funding
    • News for lawyers
    • B3 Newsletters
    • Contacts for lawyers
  • Corporate
    • About
    • Rules and policies
    • Board of Directors
    • Executive Team
    • Board Advisory Committees
    • Our clients
    • Sidney B. Linden Award
    • French Language Services
    • Consultations
    • Open Government
    • Reports
    • Publications
    • News
    • Social media
    • Careers
    • Contact Us
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Feedback process

Legal Aid Ontario will inform the public of the choices available to them to give feedback.

Feedback methods may include:

  • in person
  • by telephone or TTY
  • in writing
  • by email, or
  • by any other communication technology as required

If a member of the public with disabilities would prefer to give their feedback, and receive a response to it, using an alternate method than the one offered, they may request it.

Feedback about Legal Aid Ontario’s accessibility process

General feedback about Legal Aid Ontario’s accessibility process can be provided at any time through our online form or by contacting us.

  • This form is feedback only.

Related Pages

What do you think about our services?

Are you happy with our service? Are you unhappy with us or a legal aid lawyer? Do you know of a person who receives our services but should not? Tell us. We welcome your comments. You do not have to tell us your name. We accept anonymous complaints. Form Download the complaint…

Accessible Services for People with Disabilities

Legal Aid Ontario materials are available in alternative formats upon request. Contact us at info@lao.on.ca. Initiatives and documentation Policy statement Legal Aid Ontario (LAO) is committed to ensuring a proactive approach with respect to accessibility by developing and…

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Current wait time: The CLSC is currently closed.

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