Family Case Management

LAO developed family case management (and mid‑level case management for criminal matters) in response to feedback from the private bar during LAO’s province‑wide consultations on discretion.

It provides lawyers managing costly, complex CYFSA extended society care matters likely to cost more than $8,000 with cost certainty, predictability and adequate resources to deliver high‑quality, cost‑effective services.

This initiative, effective for eligible certificates issued on or after Nov. 26, 2012, provides lawyers with a budget for certain costly cases and proceedings. LAO case managers collaborate with lawyers to develop this budget, comprised of tariff authorizations and blocks of hours.

What happens

The direction, “this case may be case managed” is included in certificates which cover a case management eligible matter.

Step 1:

Once it is clear costs are likely to exceed $8,000 in a CYFSA extended society care matter, counsel completes a case management assessment form and forwards it to the LAO.

Step 2:

LAO’s case manager reviews the assessment form, contacts counsel to discuss the case, and sets the budget, if indicated.

Step 3:

LAO adds case management authorizations to the certificate.

Step 4:

Counsel completes the work and submits the account. It will be paid within 14‑19 days, so long as the account matches or does not exceed the budget, breach any billing rules, is not late billed, etc.