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COVID-19 updates
We’ve temporarily changed some of our services.

Legal Aid Ontario is moving!
Starting April 2023, Legal Aid Ontario’s Provincial Office, Toronto Family Law Services Office, Criminal Senior Counsel Services Office, and Refugee Law Office will be located on the seventh floor of the Atrium on Bay.

Legal Aid Ontario
Atrium on Bay
20 Dundas St. West
Suite 730

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Legal Aid Ontario
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    • COVID-19 and the courts: Answers to frequently asked questions
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    • COVID-19: Ongoing list of supports for lawyers
    • LASA 2020 process updates for lawyers
    • Changes to policies and certificate coverage
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Français LAO Client Portal
Français LAO Client Portal
  • Services
    • Temporary service changes due to COVID-19
    • COVID-19 and the courts: Answers to frequently asked questions
    • Our services
    • Criminal legal issues
    • Domestic Violence
    • Family legal issues
    • Mental health legal issues
    • Refugee and immigration legal issues
    • Legal clinics
    • How to apply
    • Find a lawyer
      • Finding the right legal aid lawyer
    • What do you think about our services?
  • For legal professionals
    • COVID-19: Ongoing list of supports for lawyers
    • LASA 2020 process updates for lawyers
    • Changes to policies and certificate coverage
    • Roster resources
      • Audit & Compliance
      • Billing
      • Case management
      • Forms library
      • Legal Aid Services Act, 2020 policies
      • Legal Aid Online
      • LAO LAW
      • Minimum experience requirements
      • More resources
    • Do legal aid work
    • Mentoring
    • Test case funding
    • News for lawyers
    • B3 Newsletters
    • Contacts for lawyers
  • Corporate
    • About
      • By-laws
      • Our clients
      • Board of Directors
      • Executive Team
      • Board Advisory Committees
      • Sidney B. Linden Award
      • French Language Services
    • Legal Aid Services Act, 2020
      • LASA 2020 Rules and Policies
      • LASA 2020 glossary
    • Consultations
    • LAO Consultation Registry
    • Open Government
    • Reports
    • Publications
    • News
    • Social media
    • Careers
    • Contact Us
  • FAQ

Lawyers & legal professionals

This section provides information and links to news, documents, contacts and many other resources for legal professionals.

COVID-19: Ongoing list of supports for lawyers

Information and support for lawyers providing legal aid services during the COVID-19 pandemic.

Changes to policies and certificate coverage

In 2019, LAO changed the way we fund, provide and manage legal services. For a recap of those changes, please review: Changes to policies and certificate coverage.

Roster resources

Information and updates for lawyers and legal professionals providing services to LAO clients.

  • LASA 2020 process updates for lawyers
    Lawyers are expected to familiarize themselves with the Policies and process changes affecting the work that they do.

  • Accounts and billing
    Resources to help roster lawyers with billing, from deadlines and payment schedules to submitting accounts and more.

    To access your account, log into the lawyer portal via legalaidonline.on.ca.

    To access high quality research services to lawyers acting for legally aided clients, log into LAO LAW via research.legalaid.on.ca

    For questions or concerns about billing, contact the Lawyer Service Centre.

  • Resources by area of law
    Resources for lawyers providing legal aid services on criminal, family or immigration and refugee law cases, working with individuals experiencing mental health or addiction issues, or with Aboriginal clients.

    • For Aboriginal legal issues
    • For criminal lawyers
    • For family lawyers
    • For mental health lawyers
    • For refugee and immigration lawyers

Do legal aid work

Interested in doing legal aid work? This page provides information on how to become a legal aid service provider with LAO.

  • This form is feedback only.

Further Reading Pages

LASA 2020 process updates for lawyers

Roster resources

Changes to policies and certificate coverage

Audit and Compliance Unit (ACU)

Billing

Case management

For Aboriginal legal issues

For criminal lawyers

For family lawyers

For refugee and immigration lawyers

For mental health lawyers

Forms library

LAO LAW

Legal Aid Online

Mentoring opportunities at Legal Aid Ontario

Test case funding

Interested in doing legal aid work?

Contacts for lawyers

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Need legal help?

Call us toll free at 1‑800‑668‑8258 Monday to Friday from 8 a.m. to 5 p.m. (EST) for help in over 300 languages.

Current wait time: The CLSC is currently closed.

Wait times: Monday is our busiest day. For faster service, try calling Tuesday through Friday, 8 a.m. to 5 p.m.

Legal Aid Ontario is a safe and respectful space for our clients and employees. Verbal or threats of physical abuse will not be tolerated. Abusive behaviour may result in refusal of service.

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Land acknowledgement: Legal Aid Ontario recognizes that its work, and the work of its community partners take place on traditional Indigenous territories across the province.

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