COVID-19: Ongoing list of supports for lawyers

Updated: November 26, 2020

On this page:

As part of the ongoing response to the COVID-19 pandemic, LAO is working to offer more business support and information to service providers.

Please bookmark this page and check back often to see what additional supports have been created to help you.

Billings and payments

  • Billing deadlines are extended for accounts due between March 16, 2020 and September 30, 2020. You must make your request for an extension when you submit your account online.
  • We are temporarily changing how block-eligible certificates are billed, allowing you to bill a certificate as a block fee, or by the hourly tariff. The choice will be available on any certificate that has not been final billed.
  • Discretion: We’re expanding criteria for exceptional circumstances For cases where additional work was required as a result of the COVID‑19 pandemic. Where you have done additional work for a case, please explain in detail how it relates to the COVID‑19 pandemic.

  • Teleconference and video appearances: We’re treating teleconference and video appearances as physical appearances where the courts and tribunals have implemented alternatives to personal appearances. Please ensure to clearly docket these virtual attendances indicating the court and the judicial officer at the attendance.

    The remaining rules governing court attendances and those at tribunals have not changed at the time of this notice.

  • Reducing payment time from 28 to 14 days for submitted accounts, effective March 27.
  • Paying all outstanding billings (approximately $17.8M) to the private bar in LAO’s accounts payable by March 27.
  • Exploring alternate payments.
  • Paying volunteer criminal lawyers who attended court March 16 to 20, 2020.
  • Working on a temporary payment option for block fees that will allow counsel the choice of billing on an hourly basis so lawyers can bill for prep work prior to the conclusion of a matter and bill for resolutions where they were not in attendance.
  • Temporarily suspending collection on recoveries identified in audits and investigations.
    (Collection on recoveries resumes November 23, 2020).


  • Reinstituting the bail block authorization to be added to certificates.
  • Waiving merit testing for bail review.
  • LAO is covering Myers bail reviews as emergency bail responses during the COVID‑19 pandemic. Learn how to apply.
  • LAO is providing an additional two hours of legal aid coverage for mandatory JPTs in both the Ontario Superior Court and the Court of Justice. Learn how to apply.

Legal and financial eligibility testing

Effective March 16, 2020, LAO is waiving legal and financial eligibility testing for the following:

  • Criminal defence certificates for in-custody accused (excluding homicide)
  • Summary legal advice
  • Child, Youth, and Family Services Act (CYFSA) matters
  • Psychiatric patients seeking assistance for CCB and ORB matters
  • Victims of domestic abuse who are seeking family court assistance including initial and motion to change proceedings

Important notice: Although financial eligibility requirements are temporarily waived for some of our services during the COVID‑19 crisis, LAO will still ask clients to provide information about financial circumstances (e.g., earnings and assets) in order to complete a legal aid application. This financial information will help us to assess and monitor recent service changes; it will not affect the application.

Government of Canada and Government of Ontario temporary benefits

If you or your business has been affected by COVID‑19, eligible panel lawyers may be able to receive temporary benefits from the Government of Canada and the Government of Ontario through one or more of their programs. These programs are designed to support individuals and businesses specifically during the COVID‑19 crisis. Eligibility information is available through the website for each program.

Additional supports

For information on how LAO is helping our clients to access services during the COVID-19 crisis, visit the Update on our client services web page. This page is also being updated on a regular basis.