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LAO-Related information from the Ombudsman’s 2024-25 Annual Report (released 25 June 2025)

Published May 28, 2026

Background Established in 1975, the Ontario Ombudsman marked its 50th anniversary in 2025. As an independent Office of the Legislature, it operates separately from government and political parties, assisting Ontarians in resolving complaints and identifying systemic issues within provincial government services and administration. The Ontario Ombudsman oversees more than 1,000 public sector entities, including more…

Annual report summary Ontario Ombudsman 2022-23

Published December 14, 2023

The following summary contains information pertaining to LAO in the annual report from the Ontario Ombudsman. The original report was released on October 05, 2023. Background The Ontario Ombudsman was established in 1975. They are an Office of the Legislature, independent of the government and political parties and assist Ontarians in resolving complaints and identifying…

LAO update Winter 2023 edition

Published May 2, 2023

A quarterly update on Legal Aid Ontario’s latest access to justice initiatives Table of contents Message from CEO Updates Message from the CEO As part of our strategic plan to put clients at the centre of everything we do, I am pleased to share that our latest quarterly report demonstrates significant progress on this front….

Annual report summary Ontario Ombudsman 2021-22

Published October 13, 2022

The following summary contains information pertaining to Legal Aid Ontario in the annual report from the Ontario Ombudsman. The original report was released on August 10, 2022. Background The Ontario Ombudsman was established in 1975. They are an Office of the Legislature, independent of the government and political parties and assist Ontarians in resolving complaints…

LAO update: winter 2022 edition

Published September 29, 2022

A quarterly update on Legal Aid Ontario’s latest access to justice initiatives Table of contents Message from CEO Updates Message from the CEO With another year of living through the COVID-19 crisis behind us, we begin 2022 with the return of some of our pre-pandemic eligibility rules and the start of a “new normal”. Although…

Annual report summary Ontario Ombudsman 2023-24

Published October 2, 2024

The following summary contains information pertaining to LAO in the annual report from the Ontario Ombudsman. The original report was released on June 26, 2024 Background The Ontario Ombudsman was established in 1975. They are an Office of the Legislature, independent of the government and political parties and assist Ontarians in resolving complaints and identifying…

LAO update: spring 2023 edition

Published June 14, 2023

A quarterly update on Legal Aid Ontario’s latest access to justice initiatives Table of contents Message from CEO Updates Message from the CEO Keeping the focus on clients and their needs is central to our work at Legal Aid Ontario. I am therefore pleased to share our latest quarterly report, which demonstrates our ongoing commitment…

LAO update: fall 2022 edition

Published December 7, 2022

A quarterly update on Legal Aid Ontario’s latest access to justice initiatives Table of contents Message from CEO Updates Message from the CEO Over the past few months, we have been working on several initiatives to respond to the needs of vulnerable Ontarians. We shared a report on how we are improving legal aid services…

LAO Update: spring 2022 edition

Published September 29, 2022

A quarterly update on Legal Aid Ontario’s latest access to justice initiatives Table of contents Message from CEO Updates Message from the CEO It is with a heavy heart that I share the news of former Board member, Malcolm Heins’ passing. Malcolm made significant contributions to the Board, bringing his expertise, knowledge and enthusiasm to…

LAO update: fall 2021 edition

Published September 29, 2022

A quarterly update on Legal Aid Ontario’s latest access to justice initiatives Table of contents Message from CEO Updates Message from the CEO The last two quarters marked new observances, such as the first National Day for Truth and Reconciliation, expanded services at LAO and a welcomed announcement that the Legal Aid Services Act, 2020,…

Showing 1 - 10 of 69 results