Showing 1 - 10 of 19 results

LAO update: summer 2020 edition

Published March 18, 2021

A quarterly update on Legal Aid Ontario’s latest access to justice initiatives Table of contents Message from CEO Updates Client services Performance measures LAO statement of operations Message from the CEO As COVID-19 continues to challenge us, we remain focused on…

LAO update: spring 2020 edition

Published August 31, 2020

A quarterly update on Legal Aid Ontario’s latest access to justice initiatives Table of contents Executive summary Updates Client services Performance measures LAO statement of operations Executive summary The first quarter was focused on the shift to a fully remote…

LAO update: fall 2019 edition

Published February 27, 2020

A quarterly update on Legal Aid Ontario’s latest access to justice initiatives Table of contents Executive summary Updates Client services Performance measures LAO statement of operations Executive summary In the autumn of 2019, LAO welcomed the provincial government’s…

Submission on expanding legal services options for Ontario families

Published October 16, 2019

Submission from LAO to the Attorney General regarding the consultation on expanding legal services options for Ontario families (April 2016) Table of contents Introduction Expanding access to justice: Improvements to LAO’s family law services LAO’s responses to the…

Strategy for a Safer Ontario submission

Published July 16, 2019

Submission from LAO to the Ministry of Community Safety and Correction Services on the development of a Strategy for A Safer Ontario Table of contents Introduction LAO’s Role in the Justice System Objectives of the Strategy for a Safer Ontario Analysis and recommendations…

Ontario Ombudsman annual report summary 2019‑2020

Published November 26, 2020

The following summary contains information pertaining to Legal Aid Ontario in the annual report from the Ontario Ombudsman. The original report was released on June 30, 2020. Background The Ontario Ombudsman was established in 1975. They are an Officer of the…

LAO update: winter 2020 edition

Published May 21, 2020

A quarterly update on Legal Aid Ontario’s latest access to justice initiatives Table of contents Message from the CEO Updates Client services Audit and compliance at LAO in 2019‑20 Performance measures LAO statement of operations 2019/20 Q4 addendum: This report has…

LAO Lawyer Satisfaction Survey 2019 results

Published February 6, 2020

Table of contents Background & methodology Summary of findings Overall satisfaction with LAO Satisfaction with LAO’s billing / payment Satisfaction with LAO’s staff services Satisfaction with LAO’s online services Future legal aid work Pride in legal aid work Comment…

LAO update: summer 2019 edition

Published September 30, 2019

A quarterly update on Legal Aid Ontario’s latest access to justice initiatives Table of contents Message from the CEO Updates Client services Performance measures LAO statement of operations Message from the CEO It has been another busy quarter at LAO. During the summer…

LAO senior counsel program 2017-18 annual report

Published July 16, 2019

Table of contents Background Highlights of 2017/18 Professional development Activity trends Conclusion and the year ahead 1. Background The senior counsel program began in 2013 to further develop Legal Aid Ontario’s criminal client services. Its key objectives are:…


Showing 1 - 10 of 19 results