Showing 1 - 10 of 14 results
Published February 6, 2020
Table of contents Background & methodology Summary of findings Overall satisfaction with LAO Satisfaction with LAO’s billing / payment Satisfaction with LAO’s staff services Satisfaction with LAO’s online services Future legal aid work Pride in legal aid work Comment…
Published September 30, 2019
A quarterly update on Legal Aid Ontario’s latest access to justice initiatives Table of contents Message from the CEO Updates Client services Performance measures LAO statement of operations Message from the CEO It has been another busy quarter at LAO. During the summer…
Published July 16, 2019
Table of contents Background Highlights of 2017/18 Professional development Activity trends Conclusion and the year ahead 1. Background The senior counsel program began in 2013 to further develop Legal Aid Ontario’s criminal client services. Its key objectives are:…
Published June 25, 2019
Posted: October 2019 The following contains information pertaining to Legal Aid Ontario included in the annual Ontario Ombudsman report released June 25, 2019. Background The Ombudsman is an officer of the Ontario Legislative Assembly independent of government and…
Published March 16, 2019
Table of contents Background & methodology Summary of findings Overall satisfaction with LAO Pride in legal aid work Satisfaction with LAO’s staff services Satisfaction with LAO’s online services Satisfaction with LAO’s billing process Future legal aid work…
Published October 16, 2019
Submission from LAO to the Attorney General regarding the consultation on expanding legal services options for Ontario families (April 2016) Table of contents Introduction Expanding access to justice: Improvements to LAO’s family law services LAO’s responses to the…
Published July 16, 2019
Submission from LAO to the Ministry of Community Safety and Correction Services on the development of a Strategy for A Safer Ontario Table of contents Introduction LAO’s Role in the Justice System Objectives of the Strategy for a Safer Ontario Analysis and recommendations…
Published June 30, 2019
A quarterly update on Legal Aid Ontario’s latest access to justice initiatives Table of contents Message from the CEO Updates Client services Performance measures LAO statement of operations Message from the CEO In the first quarter of the year, LAO implemented a number of…
Published March 31, 2019
A quarterly update on Legal Aid Ontario’s latest access to justice initiatives Table of contents Message from the CEO Updates Client services Performance measures LAO statement of operations Message from the CEO Shortly after the close of LAO’s 2018/19 fiscal year,…
Published June 30, 2018
Table of contents Message from the CEO Spotlight: LAO compliance departments Projects and announcements from the fourth quarter Client services Performance measures LAO statement of operations Message from the CEO One of Legal Aid Ontario’s priorities for this fiscal year…
Showing 1 - 10 of 14 results
