Report suspected fraud or wrongdoing

If you suspect fraud or wrongdoing, tell us. Legal Aid Ontario accepts complaints 24 hours a day, seven days a week. You do not have to give us your name.

Do you know of a person who receives our services but should not? If you would like to submit a complaint, use the Submission of Third Party Complaints regarding Client Eligibility form.

For all other matters, you can contact LAO’s Complaints department directly or complete and submit the online form:

• Email: complaints@lao.on.ca
• Mail: Complaints Department
  Legal Aid Ontario
  20 Dundas Street West, Suite 730
  Toronto ON M5G 2H1
• Form: Ethics complaint or concern submission form