Electronic Fund Transfer (EFT) messages

Listed below are the explanations for the various codes that may appear on a lawyers payment statement. If you have any questions regarding these codes, or your payment in general, please contact the Lawyer Service Centre.

Message Code	Code description
100	Your account was reduced because services were provided after the cancellation date of the certificate. Contact the LSC about the status of the certificate.
101	Your account was reduced because some services were not billed within the billing deadline. LAO may consider these services for payment if you provide an explanation of the reason for late billing within 60 days.
102	Your account was reduced because services were provided after the three-year termination date of the certificate. Contact the district office about extending the certificate or obtaining a new certificate.
103	Your account was reduced because services were provided more than 30 days prior to the effective date of the certificate. To backdate your certificate a form must be submitted to the CSC. Please refer to the portal for your backdated form. For any inquires about form submission please contact the LSC.
104	This is a partial payment. LAO needs detailed description of services, itemized chronologically by date and times of day, to determine full amount payable on this account. Please forward within 60 days.
105	Your account is missing solicitor number. Provide this information within 30 days in order to receive payment.
106	Your account is missing lawyer’s name. Provide this information within 30 days in order to receive payment.
107	Your account was paid up to the tariff maximum as no request for a discretionary increase was sought. LAO may consider a request for a discretionary increase if you send a written request within 60 days.
108	LAO allowed some but not all of the discretionary increase you requested. If you are dissatisfied with the disposition of this account you may apply in writing within 60 days for a review of the settlement.
109	LAO has not allowed any discretionary increase. If you are dissatisfied with the disposition of this account you may apply in writing within 60 days for a review of the settlement.
110	Your account was paid up to the tariff maximum as your discretionary increase request did not provide sufficient detail to establish that this case involved exceptional circumstances. LAO may reconsider your request if you send more information within 60 days.
111	Your fees were reduced because travel requires authorization by the district office.
112	Your account was reduced because one or more services provided require authorization by the district office.
113	Your account was reduced because lawyer services were billed at a rate which was not in accordance with the tariff.
114	Your account was reduced because law clerk services were billed at a rate which was not in accordance with the tariff.
115	Your account was reduced because student services were billed at a rate which was not in accordance with the tariff.
116	Your account was reduced to reflect the rule concerning a lawyer representing co-accused. That rule limits payment for the second client to 40% of the tariff maximum. See Tariff and Billing Handbook for more information concerning the rule.
117	Your account was reduced because some of your disbursements require supporting invoice(s). Forward supporting invoices within 60 days to receive further payment.
118	Your account was reduced because disbursement(s) not pre-authorized as required. LAO may pay these disbursements if you provide an explanation within 60 days of why these disbursements are reasonable and necessary.
119	Your disbursements were reduced because travel requires authorization by the district office.
120	An adjustment was made to one or more of your disbursements because the rate billed was not in accordance with the tariff.
121	Legal Aid has paid additional money on your account based on the information you sent.
122	Your account was adjusted to correct a mathematical error.
123	Your account was reduced because services provided exceed the big case management budget. Please contact the Big Case Manager if seeking increase to budget.
124	Your account was reduced to reflect monies held in trust.
125	Please fax to LAO the documents you submitted with this account electronically as they could not be read. Please always save and submit the document in one of the following formats readable by Legal Aid Online: Word Document Format; Rich Text Format; Text Format; PDF Format; Excel Format.
126	When entering your account online, you did not properly check the tick box beside at least one charge or authorization. For criminal cases, check the box beside the most serious charge you dealt with.
127	When entering your account online, you did not properly enter the correct number of extra days in court and/or hours in court next to the authorization or charge.
128	CIV – Your account contained an online billing entry error. Assignment Ct/Trial Audit/To Be Spoken To incorrectly entered as a conference.
129	CIV – Your account contained an online billing entry error. A motion was incorrectly entered as a conference.
130	CIV – Your account contained an online billing entry error. A subsequent conference was entered but not disclosed in account details.
131	CIV – Your account contained an online billing entry error. A subsequent pre-trial was disclosed in your account details, but not entered.
132	CIV – Your account contained an online billing entry error. A subsequent pre-trial was entered with no evidence of a prior pre-trial in account details.
133	CIV – Your account contained an online billing entry error. More days of court/hearing were entered than disclosed in account details.
134	CIV – Your account contained an online billing entry error. More days of ct/hearing were disclosed in your account details than entered.
135	CIV – Your account could not be paid as billed. There is insufficient information as to the nature of the court attendance.
136	CIV – Your account contained an online billing entry error. More hrs of ct time entered than disclosed in acct details.
137	CIV – Your account contained an online billing entry error. More hrs of ct time disclosed in acct details than entered.
138	CIV – Your account contained an online billing entry error. The court/hearing time was not entered.
139	CIV – Your account contained an online billing entry error. Travel time was not entered in both authorization and allocation sections.
140	IMM – Your account contained an online billing entry error. The hearing time was not entered.
141	HST – Your account contained an online billing entry error. The HST was billed incorrectly.
142	DIS – Your account contained an online billing entry error. Travel time was included in the total of counsel hours.
143	DIS – Your account contained an online billing entry error. Disbursement(s) are not authorized, or exceed amount authorized.
144	DIS – Your account contained an online billing entry error. Unauthorized disbursements entered in the ‘disbursements authorized prior to Legal Aid Online’ field.
145	Your account was reduced or not paid because all or some services were not billed within the billing deadline. Legal Aid may consider these services for payment if you provide a detailed account and explanation of the reason for late billing within 30 days.
146	Your account contained an online billing entry error. Please contact the Lawyer Service Center at 416-979-9934 or toll-free outside of Toronto at 1-866-979-9934.
147	CRI – Your account contained an online billing entry error. Judicial pre-trial entered, but not disclosed in account details.
148	CRI – Your account contained an online billing entry error. Judicial pre-trial disclosed in account details, but not entered.
149	CRI – Your account contained an online billing entry error. Plea/outcome incorrectly entered.
150	CRI – Your account contained an online billing entry error. Bail hearing entered but not disclosed in account details.
151	CRI – Your account contained an online billing entry error. Bail hearing disclosed in account details but not entered.
152	CRI – Your account contained an online billing entry error. DNA Application entered but not disclosed in account details.
153	CRI – Your account contained an online billing entry error. DNA Application disclosed in account details, but not entered.
154	CRI – Your account contained an online billing entry error. Charter Motion entered but not disclosed in account details.
155	CRI – Your account contained an online billing entry error. Charter Motion disclosed in account details but not entered.
156	CRI – Your account contained an online billing entry error. Charges indicated withdrawn in detailed account but not entered.
157	CRI – Withdrawal of charges entered, but no indication charges withdrawn in detailed account.
158	CRI – Your account contained an online billing entry error. Contested trial indicated in detailed account, but not entered.
159	CRI – Your account contained an online billing entry error. Contested charges entered, but no indication of contested charges on detailed account.
160	CRI – Your account contained an online billing entry error. More days of court time entered than disclosed in account details.
161	CRI – Your account contained an online billing entry error. More days of court time disclosed in account details than entered.
162	CRI – Your account contained an online billing entry error. Charges heard separately entered but not indicated in account details.
163	CRI – Your account contained an online billing entry error. Charges heard separately indicated in account details but not entered.
164	CRI – Your account contained an online billing entry error. More hours of Court time entered than disclosed in account details.
165	CRI – Your account contained an online billing entry error. More hours of court time disclosed in account details than entered.
166	CRI – Your account could not be paid as billed. There is insufficient information as to the nature of the court attendance.
167	CRI – Your account contained an online billing entry error. Travel time not entered in both authorization and allocation sections.
168	CRI – Your account contained an online billing entry error. More preparation time entered than disclosed in account details.
169	CRI – Your account contained an online billing entry error. More preparation time disclosed in account details than entered.
170	Your account contained an online billing entry error. Over 10 days of trial indicated, but not disclosed in account details. (no court days and no court hours entered)
171	Your account contained an online billing entry error. Over 10 days of trial indicated, but trial was under 10 days.
172	CRI- Co-accused not flagged.
173	Billed for fees less than $500.00 and disbursements less than $50.00. Please refrain from doing so in future, except on final account or where necessary to meet billing deadlines.
174	Failed to attach private account. Please provide copy of detailed private account.
175	Failed to flag costs and/or settlement. Please forward to LSP all relevant documents, e.g. Minutes of settlement, court order, etc.
176	The account was reduced because dates of service covered by prior account.
177	Billed for acknowledgement fee. Acknowledgement fee paid automatically.
178	Account reduced. Attachments illegible.
179	Dockets not chronological. Indicate date of service in chronological order itemized by date and times of day
180	Account reduced as dockets are vague/ lack sufficient detail.
181	All routine correspondence should be billed at the rate of one-tenth of an hour. Do not bill for sending one letter to multiple parties.
182	Secretarial/Administrative tasks are considered part of the lawyer’s office overhead.
183	Administrative tasks such as sending and receipt of voicemail, checking messages, and communication with LAO are not billable.
184	The account was reduced due to the amount of time billed for research. Counsel are encouraged to use LAO LAW as a resource for research.
185	Attendance time was reduced to allow 1/2 hour lunch break.
186	The account was reduced due for the amount of time billed for internal consultation/instruction to staff, as it does not meet the threshold for exceptional circumstances.
187	You incorrectly billed preparation time as court time.
188	Preparation time was disproportionate to apparent complexity of matter.
189	Drafting time was disproportionate to apparent complexity of matter.
190	Review time was disproportionate to apparent complexity of matter.
191	Discretion decision made by District Area Director or delegate
192	In order to process this account, the District Office has been asked on your behalf to add additional authorizations. In the future, please ensure you have obtained all available authorizations before submitting your account online.
193	Charges heard separately cannot be billed on block certificate even if being billed hourly. Please contact the Area Office to obtain a new certificate(s) for the remaining charge(s) heard separately.
413	Detailed account is missing times of day for all entries of .5 of an hour or more.
414	Detailed accounts are required to have all services billed in tenths of hours.
415	Please use Duty Counsel for adjournments.
416	The service dates covered by the private retainer overlap with the certificate effective date. You were allowed payment at your LAO rate for this period.
417	Your account was reduced to take into account interruptions during lengthy periods of preparation.
418	Detailed accounts are required when representing co-accused (for block fees).
419	Preparation (Drafting, Review) time has been reduced as the time expended is beyond what a client of modest means would authorize.
420	Disbursements have been adjusted because you included HST in your portal account.
421	Your account was reduced for waiting time as it is not considered an exceptional circumstance.
422	Account reduced because more than 10 hours of services were billed in a day.
423	Account reduced because more than $50 per day billed for meals.
425	The clarified discretion criteria for exceptional circumstances have not been met. If you are dissatisfied with the disposition of this account you may apply in writing within 60 days for a review of the settlement.
426	The clarified discretion criteria for exceptional circumstances have not been met. The account has been settled in accordance with the interim bridging strategy.
427	Please seek additional authorizations from the district office and renew your request for discretion if necessary. (Do not resubmit your account)
428	The District Area Director Exception Request is not approved by the District Area Director or delegate. If you are dissatisfied with the disposition of this account you may apply in writing within 60 days for a review of the settlement.
429	Discretion decision made by District Area Director or delegate pursuant to the District Area Director Exception Request.
430	In future, please use the new Discretion Request Forms available on the website www.legalaid.on.ca
431	Your request does not address the clarified discretion criteria. Please review the discretion guidelines available on the website www.legalaid.on.ca
432	Discretion decision is held in abeyance pending final resolution of the proceedings.
433	Extension of the billing deadline is approved by the Director, LSP. The account is settled accordingly. Note: discretion is exercised in only exceptional circumstances, on a one-time basis. To ensure accounts are submitted on-time, refer to Billing Deadlines on the LAO website.
434	Extension of the billing deadline is denied by the Director, LSP. It is noted that you have previously been approved late billed extensions. Note: discretion is exercised only in exceptional circumstances, on a one-time basis. . To ensure accounts are submitted on-time, refer to Billing Deadlines on the LAO website.
435	Extension of the billing deadline is approved by the Director, CMLG. The account is settled accordingly. Note: discretion is exercised in only exceptional circumstances, on a one-time basis. To ensure accounts are submitted on-time, refer to Billing Deadlines on the LAO website.
436	Extension of the billing deadline is denied by the Director, CMLG. It is noted that you have previously been approved late billed extension. Note: discretion is exercised only in exceptional circumstances, on a one-time basis. . To ensure accounts are submitted on-time, refer to Billing Deadlines on the LAO website.
437	Payment includes additional tariff 2 hours for preparation for subsequent sitting at the RPD.
438	Payment includes additional tariff 2 hours for preparation of written submissions.
439	Please provide a copy of written submissions and/or notice of hearing date to support your request for the additional 2 tariff hours.