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COVID-19: We’ve temporarily changed some of our services. Call 1‑800‑668‑8258 (toll-free) Monday to Friday, 8 a.m. to 5 p.m. for help in over 300 languages.

Wait times: The wait times for our contact centre are longer than usual. The best time to call is between 8:30 a.m. and 10 a.m., Monday to Friday.

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Français LAO Client Portal
Français LAO Client Portal
  • Services
    • Temporary service changes due to COVID-19
    • COVID-19 and the courts: Answers to frequently asked questions
    • Criminal legal issues
    • Domestic Violence
    • Family legal issues
    • Mental health legal issues
    • Refugee and immigration legal issues
    • All services
    • Legal clinics
    • How to apply
    • Find a lawyer
      • Finding the right legal aid lawyer
    • What do you think about our services?
  • For legal professionals
    • COVID-19: Ongoing list of supports for lawyers
    • 2019 service changes
    • Empanelment
    • Case management
    • Test case funding
    • Mentoring
    • Billing
      • Legal Aid Online
      • B3 Newsletters
      • Audit & Compliance
    • Resources
      • Aboriginal legal issues
      • Criminal lawyers
      • Family lawyers
      • Mental health lawyers
      • Refugee and immigration lawyers
    • News for lawyers
    • LAO LAW
    • Forms library
    • Contacts for lawyers
  • Corporate
    • About
    • Board of Directors
    • Executive Team
    • Board Advisory Committees
    • Our clients
    • Sidney B. Linden Award
    • French Language Services
    • Consultations
    • Open Government
    • Reports
    • Publications
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    • Social media
    • Careers
    • Contact Us
  • FAQ

Tenant legal issues

Important notice:
Some of our services have temporarily changed due to the COVID‑19 crisis. The information provided on this page may no longer be accurate. Please visit our COVID‑19 client page to learn how this may impact you.

COVID-19

Important changes are being made to government programs such as employment insurance (EI) and housing rights. Information is changing daily, please check often.

  • Steps to Justice for answers to questions you might have.
  • Call the legal clinic in your catchment area for hours of operation, services, information, and to how to schedule an appointment.
  • Visit the Ontario Government and Government of Canada websites for updates.

If you have a problem with your landlord, you may qualify for free legal help.

Some reasons you may need legal help:

  • the home or the building where you live has pests
  • your home does not have basic services like heat or electricity
  • Your landlord wants to:
    • raise your rent in fewer than 90 days
    • raise your rent by more than what the law allows
    • ask you to pay for something you do not think you should have to pay for
    • evict you

How to get help

You can get help from a legal clinic. The clinic will not charge you for legal advice, but they may ask you to pay for certain fees such as court filing and medical record fees.  Find your clinic.

You can also speak with a lawyer at a Landlord and Tenant Board office.  They are called duty counsel. You do not need an appointment but it is first come, first served. Priority is given to people facing an eviction hearing.

 

  • Please tell us why

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Were you denied Ontario Works or Ontario Disability Support? Need help with income supports such as pension? Being evicted?

Call us at 1-800-668-8258 Monday to Friday from 8 a.m. to 5 p.m. (EST) for help in over 300 languages.

Current wait time: The CLSC is currently closed.

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