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LAO Client Portal
  • Legal Help
    • Apply for legal aid
      • What is legal aid?
      • Do I qualify for legal aid?
      • Apply now
      • Client Portal
    • Our services
      • About our services
      • Family legal issues
      • Criminal legal issues
      • Refugee and immigration legal issues
      • Domestic violence legal issues
      • Mental health legal issues
      • Youth legal issues
      • Getting help at court (duty counsel)
      • Services in French
    • column-break
    • Find help
      • Find a lawyer
      • Find a legal clinic
      • Find a duty counsel office
      • Find a legal aid office
      • Speak to a representative
    • column-break
    • FAQ
      • Frequently asked questions
    • Other
      • Languages
      • What do you think about our services?
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  • For Legal Professionals
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    • column-break
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What is the difference between a certificate cancellation and a certificate termination?

Certificate cancellation Certificate termination
What happens? Your legal aid services will end Your legal aid services will end
What does it mean? Your certificate has been revoked Your certificate is about to expire
When does it happen? Can happen at any point after your certificate was issued Happens three years after your certificate was issued
Why does it happen? Happens because of changes to your financial or legal circumstances Happens because your legal aid certificate is reaching its end date
How do I respond? To prevent cancellation, you must initially contact Legal Aid Ontario to explain why you are still eligible for legal aid To prevent termination, your lawyer must initially contact Legal Aid Ontario to explain why your certificate should be extended (only if your legal matter is unresolved)
When do I respond? You must contact Legal Aid Ontario within 14 days of receiving your cancellation notice Your lawyer must contact Legal Aid Ontario at least 60 days before the end date of your certificate
Can I request a review of Legal Aid Ontario’s final decision? Yes, you can contact Legal Aid Ontario to request a review of the decision to cancel or terminate your certificate
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Questions

I received a final decision from the Eligibility Review Office on my request for review that says I still do not qualify for legal aid. Is there anything I can do?

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