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LAO Client Portal
  • Legal Help
    • Apply for legal aid
      • What is legal aid?
      • Do I qualify for legal aid?
      • Apply now
      • Client Portal
    • Our services
      • About our services
      • Family legal issues
      • Criminal legal issues
      • Refugee and immigration legal issues
      • Domestic violence legal issues
      • Mental health legal issues
      • Youth legal issues
      • Getting help at court (duty counsel)
      • Services in French
    • column-break
    • Find help
      • Find a lawyer
      • Find a legal clinic
      • Find a duty counsel office
      • Find a legal aid office
      • Speak to a representative
    • column-break
    • FAQ
      • Frequently asked questions
    • Other
      • Languages
      • What do you think about our services?
      • Contact
  • For Legal Professionals
    • For roster lawyers
      • Legal Aid Online
      • About Legal Aid Online
      • Contacts for lawyers
      • Forms library
      • Billing
      • Mentoring
      • Audit and compliance
      • LAO LAW
      • Case management
      • Roster resources
      • Test case funding
    • column-break
    • Working with legal aid
      • Join legal aid roster
      • Minimum experience requirements
      • Careers
    • LASA 2020
      • Legal Aid Services Act 2020 policies
      • LASA 2020 process updates for lawyers
    • column-break
    • Duty counsel
      • Service guides
    • News
      • News for lawyers
      • Better Billing Bulletin
  • About
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      • About
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      • Board of directors
    • column-break
    • Resources
      • News
      • Reports
      • Publications
      • Open government
      • Social media
    • column-break
    • LASA 2020
      • Legal Aid Services Act
      • LASA 2020 rules and policies
      • LASA 2020 glossary
    • Careers
      • Job openings
    • Other
      • Consultations
  • Contact

How do I request a review of my cancelled or terminated certificate?

You can send your request for review and any documents to the address or fax number listed on your notice of cancellation/termination or send it through the Client Portal.

Requests for review usually must be in writing, but LAO staff may take verbal reasons for your request for review if you give us a call.

A request for review should include any new or additional information that you did not provide at the time you applied for legal aid. Your review request should also include:

  • Your name
  • Your client number
  • Your current mailing address and telephone number; email if applicable
  • Relevant information and the reason why you are requesting a review
  • Any upcoming court dates.

Please make your request for review within 22 business days from the date of your notice of cancellation. If you are in jail or hospitalized, you must file your request for review within 52 business days from the date of your notice of cancellation.

A decision on your file can take up to 30 to 45 business days on your review.

  • This form is feedback only.
  • This field is for validation purposes and should be left unchanged.

Questions

I received a final decision from the Eligibility Review Office on my request for review that says I still do not qualify for legal aid. Is there anything I can do?

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