Clinic modernization 2020: Online platform Published: August 13, 2020 What is your affiliation to community legal clinics Academic Client Clinic management Clinic staff Clinic board member Community services agency Past clinic board member Past clinic management Past clinic staff Other Please specifyConsultation Area: GeneralLAO has set out a new framework for the delivery of legal aid services by clinics based on LAO’s core accountabilities, responsibilities and requirements under the Legal Aid Services Act, 2020, the Transfer Payment Accountability Directive (TPAD) and recommendations of the Auditor General of Ontario.1. Are there additional considerations not listed in the paper that are relevant to the development of the new framework?Consultation Area: Determining community needsLike LASA 1998, LASA 2020 recognizes the foundational role of clinics and the role of clinics in determining community needs. LAO must have regard to these, plus any other information about the legal needs of communities, in determining how to provide legal services in the area of poverty law.2. What forms or ways of assessing community needs are the most effective?3. What forms or ways of measuring community needs are most effective?4. How can clinics demonstrate and document that they have reliable and effective processes for assessing community needs?5. What local data and evidence should be considered by clinics when they assess community needs?6. What broader, province-wide data and evidence should be considered by clinics when they assess community needs?7. Are there unique considerations that apply to specialty and ethno-linguistic clinics when determining community needs? How can they be documented and measured?Consultation Area: Service and outcomes focusA new framework for the delivery of legal aid services by community legal clinics will focus on services and outcomes.8. What supports and resources would assist clinics in identifying services to be delivered and outcomes to be achieved to meet community needs? For example, Statistics Canada disaggregated demographic data for the low income population.9. How can clinics document to LAO how they identify priorities based on community needs?10. How can clinics document to LAO measurable services and outcomes to meet community needs?11. How can clinics demonstrate that the range of services they identify to meet community needs (which may include legal representation and advice, community development and organizing, law reform and public legal education) are within the statutory mandate of the Legal Aid Services Act, 2020?12. Are there unique considerations that apply to specialty clinics when identifying services to be delivered and outcomes to be achieved with funding? How can these considerations be documented and measured?13. What are effective ways for clinic boards and LAO to ensure services and outcomes are transparent to the public?Consultation Area: Demonstrating service provider eligibility requirements are metUnder the Transfer Payment Accountability Directive, funders must ensure that funding is provided to entities that meet eligibility requirements. There are different ways to ensure non-profit organizations have governance, financial and control structures in place.14. What ways can clinics demonstrate to LAO and the public that they have the qualifications to provide high quality services?15. What ways can clinics demonstrate to LAO and the public that they meet standards for good governance and that they have financial and control structures in place?Consultation Area: Service coordination and supportsClinics are independent entities, each serving particular communities. Clinics effectively coordinate in many ways. At the same time, service gaps and duplication exist. 16. What role do clinics have in ensuring effective coordination among clinics?17. What is LAO’s role in providing coordination and support to clinics?18. Many clinics (ie. CLEO, speciality clinics) provide supports that assist all clinics, especially general service clinics. How can this role be formalized?19. How can service gaps and duplication between clinics be addressed? Was this page useful?YesNoCategoryPlease tell us why (do not include any personal information):*This form is feedback only. CAPTCHAEmailThis field is for validation purposes and should be left unchanged. This iframe contains the logic required to handle Ajax powered Gravity Forms.