Temporary service changes due to COVID-19
Last updated: December 5, 2022
A blend of remote and in-person services are now available as part of Legal Aid Ontario’s transition back to providing in-person services.
Clients are asked to self-monitor for COVID-19 symptoms and asked not to attend LAO offices and locations if experiencing symptoms. Some of our offices are equipped with Plexiglas barriers, and all offices have hand sanitizer and anti-bacterial surface wipes. Physical distancing is recommended to help prevent the spread of COVID-19.
Wearing a mask is strongly recommended for clients and visitors attending LAO offices and locations.
Temporary service changes
Cancelled or reassessed certificates
Qualifying for legal aid certificates
Free legal advice over the phone
Services for people accused of a crime
Refugee and immigration
Services for people in jail or prison
Social assistance, income support, and employment insurance issues
Tenant and landlord issues
Courts and tribunals
Tribunals Ontario (Social Justice Division) has postponed all in‑person hearings until further notice.
Please visit the website of the court or tribunal scheduled to hear your matter for more information.
Government supports for individuals and families
You may be eligible to receive temporary benefits, including financial help, from the Government of Canada through one or more of their programs for individuals and families affected by the COVID‑19 outbreak. Specific programs are available for Indigenous people, women and children fleeing violence, people experiencing homelessness, seniors, and students.