Skip to content
Leave Site Now X

London District Office is moving: No in-person services for the weeks of April 28 – May 16

X
LAO Client Portal
Français
  • Legal Help
    • Apply for legal aid
      • What is legal aid?
      • Do I qualify for legal aid?
      • Apply now
      • Client Portal
    • Our services
      • About our services
      • Family legal issues
      • Criminal legal issues
      • Refugee and immigration legal issues
      • Domestic violence legal issues
      • Mental health legal issues
      • Youth legal issues
      • Getting help at court (duty counsel)
      • Services in French
    • column-break
    • Find help
      • Find a lawyer
      • Find a legal clinic
      • Find a duty counsel office
      • Find a legal aid office
      • Speak to a representative
    • column-break
    • FAQ
      • Frequently asked questions
    • Other
      • Languages
      • What do you think about our services?
      • Contact
  • For Legal Professionals
    • For roster lawyers
      • Legal Aid Online
      • About Legal Aid Online
      • Contacts for lawyers
      • Forms library
      • Billing
      • Mentoring
      • Audit and compliance
      • LAO LAW
      • Case management
      • Roster resources
      • Test case funding
    • column-break
    • Working with legal aid
      • Join legal aid roster
      • Minimum experience requirements
      • Careers
    • LASA 2020
      • Legal Aid Services Act 2020 policies
      • LASA 2020 process updates for lawyers
    • column-break
    • Duty counsel
      • Service guides
    • News
      • News for lawyers
      • Better Billing Bulletin
  • About
    • Legal Aid Ontario
      • About
    • Our people
      • Our clients
      • Executive team
      • Board of directors
    • column-break
    • Resources
      • News
      • Reports
      • Publications
      • Open government
      • Social media
    • column-break
    • LASA 2020
      • Legal Aid Services Act
      • LASA 2020 rules and policies
      • LASA 2020 glossary
    • Careers
      • Job openings
    • Other
      • Consultations
  • Contact

LAO Client Portal
  • Legal Help
    • Apply for legal aid
      • What is legal aid?
      • Do I qualify for legal aid?
      • Apply now
      • Client Portal
    • Our services
      • About our services
      • Family legal issues
      • Criminal legal issues
      • Refugee and immigration legal issues
      • Domestic violence legal issues
      • Mental health legal issues
      • Youth legal issues
      • Getting help at court (duty counsel)
      • Services in French
    • column-break
    • Find help
      • Find a lawyer
      • Find a legal clinic
      • Find a duty counsel office
      • Find a legal aid office
      • Speak to a representative
    • column-break
    • FAQ
      • Frequently asked questions
    • Other
      • Languages
      • What do you think about our services?
      • Contact
  • For Legal Professionals
    • For roster lawyers
      • Legal Aid Online
      • About Legal Aid Online
      • Contacts for lawyers
      • Forms library
      • Billing
      • Mentoring
      • Audit and compliance
      • LAO LAW
      • Case management
      • Roster resources
      • Test case funding
    • column-break
    • Working with legal aid
      • Join legal aid roster
      • Minimum experience requirements
      • Careers
    • LASA 2020
      • Legal Aid Services Act 2020 policies
      • LASA 2020 process updates for lawyers
    • column-break
    • Duty counsel
      • Service guides
    • News
      • News for lawyers
      • Better Billing Bulletin
  • About
    • Legal Aid Ontario
      • About
    • Our people
      • Our clients
      • Executive team
      • Board of directors
    • column-break
    • Resources
      • News
      • Reports
      • Publications
      • Open government
      • Social media
    • column-break
    • LASA 2020
      • Legal Aid Services Act
      • LASA 2020 rules and policies
      • LASA 2020 glossary
    • Careers
      • Job openings
    • Other
      • Consultations
  • Contact

Working Toward Reconciliation

Published: September 29, 2022

A statement from Legal Aid Ontario

On Sept. 30, Canadians will pause to acknowledge the painful legacy of the Indian Residential Schools system, mourn the thousands of children who never made it home, and support Survivors. Recognizing that reconciliation is an ongoing process that requires unwavering commitment and meaningful action, Legal Aid Ontario (LAO) commemorates the National Day for Truth and Reconciliation by reaffirming its commitment to fulfilling the Truth and Reconciliation Commission’s Calls to Action.

In 2015, the Truth and Reconciliation Commission released 94 Calls to Action, outlining a path to repair the harm caused by residential schools and work towards reconciliation. Appropriately, a number of these focus on the justice community and relate specifically to the overrepresentation and mistreatment of Indigenous people in the prison and child welfare systems.

LAO has a critical role to play in initiating and sustaining systemic change in the justice system. The Truth and Reconciliation Commission’s Calls to Action continue to guide LAO’s efforts to better understand and address the needs of Indigenous clients, which include:

  • Seeking knowledge and advice from Indigenous communities to expand our understanding of their unique needs and to remove barriers for Indigenous people seeking our services. See the “Relationships First, Business Later: Part I” consultation report to learn more.  

  • Providing all LAO staff with comprehensive Indigenous cultural intelligence training, which includes educational information about the historical experiences of Indigenous people and the legacy of their oppression.

  • Participating in the creation of Child Protection Indigenous People’s Courts and providing legal aid certificates to Indigenous families who financially qualify involved in the child welfare system to help reduce the number of Indigenous children in care. This coverage includes special consideration for customary care agreements and Indigenous dispute resolutions processes. 

  • Helping to address the overrepresentation of Indigenous people in custody by expanding access to legal aid services for both Indigenous youth and adults. 

  • Establishing a specialized Gladue roster and offering added coverage for lawyers who introduce Gladue reports at court on behalf of their Indigenous clients. 

  • Recognizing Indigenous justice systems, including alternative dispute resolution and community justice initiatives, and supporting their operation through funding and duty counsel participation at Indigenous People’s Courts.

  • Seeking the advice of independent experts regarding how to improve LAO’s organizational structure to better serve Indigenous clients, and how to improve Gladue report writing services.

These are just some of the ways in which LAO is working toward reconciliation. We believe these initiatives will help facilitate change and support Indigenous people as they advocate for equity and continue to work toward healing. A comprehensive list of existing and planned initiatives is available on our website.

There is more work to be done. Our ongoing engagement with Indigenous organizations and community members will continue to focus and guide our work to foster equity in principle and practice. LAO is committed to seeing this change through in the spirit of reconciliation and justice for all.

Miigwetch,

David Field (he/him)
President & CEO
Legal Aid Ontario

  • This form is feedback only.
  • This field is for validation purposes and should be left unchanged.
Go back to top

Site footer

Sign-up for email alerts about upcoming consultations.

Need legal help?

Call us toll free at 1‑800‑668‑8258 Monday to Friday from 8 a.m. to 5 p.m. (EST) for help in over 300 languages.

Current wait time: 1 minutes

Wait times: Monday is our busiest day. For faster service, try calling Tuesday through Friday, 8 a.m. to 5 p.m.

Legal Aid Ontario is a safe and respectful space for our clients and employees. Verbal or threats of physical abuse will not be tolerated. Abusive behaviour may result in refusal of service.

Links

  • Freedom of information requests
    • Privacy policy
  • Accessibility policy
    • Terms of use
  • What do you think about our services?
    • Contact us
  • Sitemap

Legal Aid Ontario on social media

  • Social
    • Facebook
    • Intagram
    • LinkedIn
    • Twitter
    • YouTube
Legal Aid Ontario

Legal Aid Ontario land acknowledgement

Land acknowledgement: Legal Aid Ontario recognizes that its work, and the work of its community partners take place on traditional Indigenous territories across the province.

Legal Aid Ontario copyright information

Legal Aid Ontario © 2025