Intake Worker

Halton Community Legal Services (HCLS) is a community legal clinic funded by Legal Aid Ontario that provides legal services to the low-income population in Halton Region. HCLS is a registered charity and a not-for-profit corporation under the laws of Ontario. HCLS is governed by a volunteer Board of Directors. We are committed to providing high quality legal services and responding to the needs of our community in innovative ways, through a client centered and trauma-informed lens.

JOB TITLE: Intake Worker
REPORTS TO: Executive Director
SALARY: $46,000-$55,000 (commensurate with qualifications and experience), health and dental benefits package, employer-paid RRSP contributions, in accordance with Legal Aid Ontario guidelines and clinic policies
TO APPLY: Please apply via e-mail addressed to the Hiring Committee with a cover letter and resume by November 3, 2023 to: haltonconsult@hcls.clcj.ca with the subject title “Intake Worker”.

Applications will be reviewed immediately and considered on a rolling basis up to November 3, 2023.

While we thank all applicants for their interest, only those selected for an interview will be contacted.

RESPONSIBILITIES

The Intake Worker will perform clinic intake functions including holistic interviewing utilizing the Legal Health Check-up, document collection, providing appropriate referrals, client system navigation support, and supported self-help.
Provide legal support to caseworkers and administrative support to the Executive Director.
Daily in-person attendance at our Oakville office.

ESSENTIAL SKILLS

The successful candidate must have:

2 years’ experience in a similar role;
Knowledge of our community and its resources, including an understanding of poverty in Halton and the unique issues and challenges our community experiences;
Strong interpersonal and customer service skills;
Excellent verbal and written communication skills, excellent listening skills and the ability to be patient with and assist complex clients;
Ability to work in a fast-paced, high-volume environment with clients who may be in distress;
Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook), and the ability to learn new programs;
Ability work with service providers and organizations within our community;
Be able to travel throughout Halton and surrounding area for outreach activities;
Be able to multitask, take initiative, creatively problem solve, manage multiple deadlines, and work independently, as well as part of a team;
Knowledge of the areas of law that we practice or legal training is an asset.