Support staff

Hamilton Community Legal Clinic

Permanent, Full-Time Position

Do you share our passion for social justice?
Join our Team! Hamilton Community Legal Clinic is a busy urban legal clinic seeking a service- focused individual interested in challenging and meaningful work. We are currently hiring for a full-time, permanent support staff position at a fast-paced, dynamic organization. Our practice is in poverty law, including landlord & tenant, Ontario Works and Ontario Disability Support Program. If you want to work hard to serve the community in a collaborative, anti-oppressive environment, then you need to apply. Now.

Responsibilities:

• Reception duties – making initial contact with clients, visitors and community partners who contact the clinic both in-person or by phone
• Elicit, summarize and record intake information from clients
• Provide basic information regarding clinic services
• Provide appropriate referral information to various community resources
• Responding to telephone calls
• Drafting statutory declarations

Preferred Skills and Experience:

• Related post-secondary diploma or demonstrated client service experience
• Ability to work effectively as part of a team and to take direction
• Ability to work in a friendly and cooperative manner with colleagues
• Flexibility and ability to manage competing priorities and multi-task
• Excellent oral and written communication skills in English
• Excellent computer skills (experience with Windows and Microsoft Office)
• Ability to work in other languages an asset

Additional Requirements:

• Covid-19 vaccination necessary by date of hire

Salary:

Salary range: $53,000 – $55,000 annually plus health benefits package and pension plan.

To apply:

Please apply through www.charityvillage.com no later than Tuesday, October 3 2023 at 4:00 pm.

HCLC support staff must be available to work in-person at the office. Options for a hybrid work environment may be available following successful completion of probation; however, this is dependent upon individual circumstances/needs of the organization.

Workplace safety protocols have been put into place to ensure the health and safety of all staff, clients and visitors, when attending or working in the office.

HCLC/CJCH is an equal opportunity employer and welcomes applications from those with lived experience of oppression. As part of our work against racism and other oppressions, we strive to reflect the diversity of the communities we serve. We encourage First Nation, Métis and Inuit applicants.

We thank all applicants, but only those candidates selected for an interview will be contacted. All resumes to be held in strictest confidence.