Skip to content
Leave Site Now X
LAO Client Portal
Français
  • Legal Help
    • Apply for legal aid
      • What is legal aid?
      • Do I qualify for legal aid?
      • Apply now
      • Client Portal
    • Our services
      • About our services
      • Family legal issues
      • Criminal legal issues
      • Refugee and immigration legal issues
      • Domestic violence legal issues
      • Mental health legal issues
      • Youth legal issues
      • Getting help at court (duty counsel)
      • Services in French
    • column-break
    • Find help
      • Find a lawyer
      • Find a legal clinic
      • Find a duty counsel office
      • Find a legal aid office
      • Speak to a representative
    • column-break
    • FAQ
      • Frequently asked questions
    • Other
      • Languages
      • What do you think about our services?
      • Contact
  • For Legal Professionals
    • For roster lawyers
      • Legal Aid Online
      • About Legal Aid Online
      • Contacts for lawyers
      • Forms library
      • Billing
      • Mentoring
      • Audit and compliance
      • LAO LAW
      • Case management
      • Roster resources
      • Test case funding
    • column-break
    • Working with legal aid
      • Join legal aid roster
      • Minimum experience requirements
      • Careers
    • LASA 2020
      • Legal Aid Services Act 2020 policies
      • LASA 2020 process updates for lawyers
    • column-break
    • Duty counsel
      • Service guides
    • News
      • News for lawyers
      • Better Billing Bulletin
  • About
    • Legal Aid Ontario
      • About
    • Our people
      • Our clients
      • Executive team
      • Board of directors
    • column-break
    • Resources
      • News
      • Reports
      • Publications
      • Open government
      • Social media
    • column-break
    • LASA 2020
      • Legal Aid Services Act
      • LASA 2020 rules and policies
      • LASA 2020 glossary
    • Careers
      • Job openings
    • Other
      • Consultations
  • Contact

LAO Client Portal
  • Legal Help
    • Apply for legal aid
      • What is legal aid?
      • Do I qualify for legal aid?
      • Apply now
      • Client Portal
    • Our services
      • About our services
      • Family legal issues
      • Criminal legal issues
      • Refugee and immigration legal issues
      • Domestic violence legal issues
      • Mental health legal issues
      • Youth legal issues
      • Getting help at court (duty counsel)
      • Services in French
    • column-break
    • Find help
      • Find a lawyer
      • Find a legal clinic
      • Find a duty counsel office
      • Find a legal aid office
      • Speak to a representative
    • column-break
    • FAQ
      • Frequently asked questions
    • Other
      • Languages
      • What do you think about our services?
      • Contact
  • For Legal Professionals
    • For roster lawyers
      • Legal Aid Online
      • About Legal Aid Online
      • Contacts for lawyers
      • Forms library
      • Billing
      • Mentoring
      • Audit and compliance
      • LAO LAW
      • Case management
      • Roster resources
      • Test case funding
    • column-break
    • Working with legal aid
      • Join legal aid roster
      • Minimum experience requirements
      • Careers
    • LASA 2020
      • Legal Aid Services Act 2020 policies
      • LASA 2020 process updates for lawyers
    • column-break
    • Duty counsel
      • Service guides
    • News
      • News for lawyers
      • Better Billing Bulletin
  • About
    • Legal Aid Ontario
      • About
    • Our people
      • Our clients
      • Executive team
      • Board of directors
    • column-break
    • Resources
      • News
      • Reports
      • Publications
      • Open government
      • Social media
    • column-break
    • LASA 2020
      • Legal Aid Services Act
      • LASA 2020 rules and policies
      • LASA 2020 glossary
    • Careers
      • Job openings
    • Other
      • Consultations
  • Contact

Annual billing limits

What are the billing limits?

The annual dollar billing limits are as follows:

Tier I Tier II Tier III
$256,479.00 $288,538.88 $320,598.75

When does the year begin?

LAO’s fiscal year runs from April 1 each year to March 31 of the following year. On April 1 each year, every lawyer’s annual billing limit starts over again. Only dollars billed to LAO that are paid in the fiscal year are included in your annual billing limit. If you submit accounts that are not processed for payment by March 31, they will be included in your annual billing limit for the next fiscal year starting April 1, that is, in the fiscal year in which they are processed.

What’s included in the annual billing limit (hard cap)?

Only the dollars paid for work performed by you are included in your annual billing limit. For example, if you acknowledge a certificate, but another lawyer does the work required by the client, the dollars paid will be included in the other lawyer’s annual billing limit, not in yours, even though you are required to sign the account because you acknowledged the certificate. Student or law clerk time is also excluded from dollars allocated to your annual billing limit.

How do I find out my billing status?

You now have access to your annual billing limit under the hard cap status information section on Legal Aid Online. The daily summary of your billing position includes your annual limit, the percentage you have used, the fees that have been paid, the fees scheduled for payment and those still under review. You will be notified of your status electronically instead of by mail when you have reached 50, 75, 90 and 100 per cent of your limit. Online billing limits and hard cap notices

Please note it remains your responsibility to monitor your own legal aid billings. You are in the best position to know what you have billed LAO.

For further information and instructions on how to review the online billing limits, hard cap status information and to manage electronic hard cap notices:

Job Aid: Online Billing Limits and Hard Cap Notices

What happens if I reach my billing limit before March 31?

You should take all necessary steps to ensure that you do not exceed the annual billing limit. If you reach 100 per cent of your annual limit, LAO will pay agents’ fees or other disbursements, but the balance of the accounts, consisting of fees paid to the lawyer, cannot be paid. The unpaid fees cannot be resubmitted for reconsideration or payment at a later date.

If you are at risk of reaching your billing limit, you can wait until the new fiscal year (April 1) to submit accounts. All accounts (whether held back or not) must be submitted within the billing deadlines.

Are there any exemptions to the billing limit?

You can request exemption from the annual billing limit if special circumstances exist. Your request must be in writing, and must provide sufficient details to enable the president to exercise his discretion properly. Please submit your request before the end of January to:

Legal Aid Ontario, Lawyer Services & Payments
Fax: 416-979-8562
ATTN: Regional lawyer payments specialist

Please include the name of your region/district in the attention line. The request should be copied to the district area director and specify:

  • the number of hours and dollars requested beyond your hardcap
  • the number of times you have requested an exemption
  • the reasons for your request

The director of Lawyer Services and Payments will review your letter, consult with the district area director, and make a recommendation to the regional vice-president and president who will decide whether the exemption will be granted. Exemptions are granted in rare circumstances.

  • This form is feedback only.
  • This field is for validation purposes and should be left unchanged.
Go back to top

Site footer

Sign-up for email alerts about upcoming consultations.

Need legal help?

Call us toll free at 1‑800‑668‑8258 Monday to Friday from 8 a.m. to 5 p.m. (EST) for help in over 300 languages.

Current wait time: 0 minutes

Wait times: Monday is our busiest day. For faster service, try calling Tuesday through Friday, 8 a.m. to 5 p.m.

Legal Aid Ontario is a safe and respectful space for our clients and employees. Verbal or threats of physical abuse will not be tolerated. Abusive behaviour may result in refusal of service.

Links

  • Freedom of information requests
    • Privacy policy
  • Accessibility policy
    • Terms of use
  • What do you think about our services?
    • Contact us
  • Sitemap

Legal Aid Ontario on social media

  • Social
    • Facebook
    • Intagram
    • LinkedIn
    • Twitter
    • YouTube
Legal Aid Ontario

Legal Aid Ontario land acknowledgement

Land acknowledgement: Legal Aid Ontario recognizes that its work, and the work of its community partners take place on traditional Indigenous territories across the province.

Legal Aid Ontario copyright information

Legal Aid Ontario © 2025