Skip to content
Leave Site Now X
LAO Client Portal
Français
  • Legal Help
    • Apply for legal aid
      • What is legal aid?
      • Do I qualify for legal aid?
      • Apply now
      • Client Portal
    • Our services
      • About our services
      • Getting help at court (duty counsel)
      • Family legal issues
      • Criminal legal issues
      • Refugee and immigration legal issues
      • Domestic violence legal issues
      • Mental health legal issues
      • Youth legal issues
      • Services in French
    • column-break
    • Find help
      • Find a lawyer
      • Find a legal clinic
      • Find a duty counsel office
      • Find a legal aid office
      • Speak to a representative
    • Service Finder
      • Find help for your legal issue in your location
    • column-break
    • FAQ
      • Frequently asked questions
    • Other
      • Languages
      • What do you think about our services?
      • Contact
  • For Legal Professionals
    • For roster lawyers
      • Legal Aid Online
      • About Legal Aid Online
      • Contacts for lawyers
      • Forms library
      • Billing
      • Mentoring
      • Audit and compliance
      • LAO LAW
      • Case management
      • Roster resources
      • Test case funding
    • column-break
    • Working with legal aid
      • Join legal aid roster
      • Minimum experience requirements
      • Careers
    • LASA 2020
      • Legal Aid Services Act 2020 policies
      • LASA 2020 process updates for lawyers
    • column-break
    • Duty counsel
      • Service guides
    • News
      • News for lawyers
      • Better Billing Bulletin
  • About
    • Legal Aid Ontario
      • About
    • Our people
      • Our clients
      • Executive team
      • Board of directors
    • column-break
    • Resources
      • News
      • Reports
      • Publications
      • Open government
      • Social media
    • column-break
    • LASA 2020
      • Legal Aid Services Act
      • LASA 2020 rules and policies
      • LASA 2020 glossary
    • Careers
      • Job openings
    • Other
      • Consultations
  • Contact

LAO Client Portal
  • Legal Help
    • Apply for legal aid
      • What is legal aid?
      • Do I qualify for legal aid?
      • Apply now
      • Client Portal
    • Our services
      • About our services
      • Getting help at court (duty counsel)
      • Family legal issues
      • Criminal legal issues
      • Refugee and immigration legal issues
      • Domestic violence legal issues
      • Mental health legal issues
      • Youth legal issues
      • Services in French
    • column-break
    • Find help
      • Find a lawyer
      • Find a legal clinic
      • Find a duty counsel office
      • Find a legal aid office
      • Speak to a representative
    • Service Finder
      • Find help for your legal issue in your location
    • column-break
    • FAQ
      • Frequently asked questions
    • Other
      • Languages
      • What do you think about our services?
      • Contact
  • For Legal Professionals
    • For roster lawyers
      • Legal Aid Online
      • About Legal Aid Online
      • Contacts for lawyers
      • Forms library
      • Billing
      • Mentoring
      • Audit and compliance
      • LAO LAW
      • Case management
      • Roster resources
      • Test case funding
    • column-break
    • Working with legal aid
      • Join legal aid roster
      • Minimum experience requirements
      • Careers
    • LASA 2020
      • Legal Aid Services Act 2020 policies
      • LASA 2020 process updates for lawyers
    • column-break
    • Duty counsel
      • Service guides
    • News
      • News for lawyers
      • Better Billing Bulletin
  • About
    • Legal Aid Ontario
      • About
    • Our people
      • Our clients
      • Executive team
      • Board of directors
    • column-break
    • Resources
      • News
      • Reports
      • Publications
      • Open government
      • Social media
    • column-break
    • LASA 2020
      • Legal Aid Services Act
      • LASA 2020 rules and policies
      • LASA 2020 glossary
    • Careers
      • Job openings
    • Other
      • Consultations
  • Contact

Humanitarian and Compassionate (H&C) applications

Certificate hours for H&C applications and submissions are as follows:

  • 16 hours for the initial application and submissions
  • Additional 10 hours if the H&C application is given first stage approval (for certificates issued on or after October 16, 2023)

Lawyers must use the Immigration certificate authorizations request form to request the additional 10 hours.

Note: LAO does not cover the application fees required when making applications under Humanitarian and Compassionate grounds. Those in receipt of a certificate must pay the Immigration, Refugees and Citizenship Canada filing fees from their own private funds.

Legal eligibility

Certificates for H&C applications and submissions are available for a range of clients and circumstances including:

  • experienced domestic violence in Canada
  • has a serious medical condition for which adequate treatment is not available in the country of origin
  • will experience serious human rights violations in their country of origin
  • is experiencing significant mental health or cognitive issues
  • has a serious health condition and cannot receive adequate treatment in the country of origin
  • has important family connections in Canada and no or few family connections in the country of origin
  • is a stateless person who is unable to return to a country of previous habitual residence
  • is a minor with no parent or legal guardian in Canada
  • is from a country on the Temporary Suspension of Removals list or the Administrative Deferral of Removals list
  • has very significant establishment in Canada
  • has a connection to a child such that the child will be directly affected by the outcome of the individual’s legal matter and it is in the best interests of child that the individual remain in Canada; or
  • demonstrates any other factor considered relevant by LAO
  • This form is feedback only.
  • This field is for validation purposes and should be left unchanged.
Go back to top

Site footer

Need legal help?

Speak with someone at LAO

Call us toll free at 1‑800‑668‑8258

Monday to Friday from 8 a.m. to 5 p.m. (EST) for help in over 300 languages.

Current wait time:

0 minutes

Live Chat Tool

Send general inquiries to a live agent from Monday to Friday between 11 a.m. and 3 p.m. EST.

Service Finder

Answer a few questions to find the office, clinic or service that can help with your legal issue.

Links

  • Freedom of information requests
  • Privacy policy
  • Accessibility policy
  • Terms of use
  • What do you think about our services?
  • Contact us
  • Sitemap

Legal Aid Ontario on social media

  • Facebook
  • Intagram
  • LinkedIn
  • X
  • YouTube
Legal Aid Ontario

Legal Aid Ontario safe space declaration

Legal Aid Ontario is a safe and respectful space for our clients and employees. Verbal or threats of physical abuse will not be tolerated. Abusive behaviour may result in refusal of service.

Legal Aid Ontario land acknowledgement

Land acknowledgement: Legal Aid Ontario recognizes that its work, and the work of its community partners take place on traditional Indigenous territories across the province. Read more.

Sign-up for email alerts about upcoming consultations.

Legal Aid Ontario copyright information

Legal Aid Ontario © 2025