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Legal Aid Ontario will be closed on October 2
Please note that we will be closed on Monday, Oct. 2 to commemorate Truth and Reconciliation Day. Offices and the call centre will resume regular business hours on Tuesday, Oct. 3.

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Français LAO Client Portal
Français LAO Client Portal
  • Services
    • Temporary service changes due to COVID-19
    • COVID-19 and the courts: Answers to frequently asked questions
    • Our services
    • Criminal legal issues
    • Domestic violence
    • Family legal issues
    • Mental health legal issues
    • Refugee and immigration legal issues
    • Youth legal issues
    • Legal clinics
    • How to apply
    • Find a lawyer
      • Finding the right legal aid lawyer
    • What do you think about our services?
    • Languages
    • Contact us
  • For legal professionals
    • COVID-19: Ongoing list of supports for lawyers
    • LASA 2020 process updates for lawyers
    • Changes to policies and certificate coverage
    • Roster resources
      • Audit & Compliance
      • Billing
      • Case management
      • Forms library
      • Legal Aid Services Act, 2020 policies
      • Legal Aid Online
      • LAO LAW
      • Minimum experience requirements
      • More resources
    • Do legal aid work
    • Mentoring
    • Test case funding
    • News for lawyers
    • B3 Newsletters
    • Contacts for lawyers
  • Corporate
    • About
      • By-laws
      • Our clients
      • Board of Directors
      • Executive Team
      • Board Advisory Committees
      • Sidney B. Linden Access to Justice Award
      • French Language Services
    • Legal Aid Services Act, 2020
      • LASA 2020 Rules and Policies
      • LASA 2020 glossary
    • Consultations
    • LAO Consultation Registry
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The Legal Aid Ontario Client Portal has launched!

Published: December 3, 2018

Clients can now quickly and conveniently complete the following essential tasks online, in either French or English.

  • Complete the Consent & Declaration (C&D) agreement.
  • View all communication with LAO in one place.
  • View personal information.
  • Find a lawyer that accepts legal aid certificates.

New legal aid recipients will be informed of the client portal when making their application.

Existing clients can register by calling LAO’s client services centre at 1‑800‑668‑8258 to obtain a PIN and user instructions.

Please contact LAO’s client service centre at 1‑800‑668‑8258 (416‑598‑8867 in Toronto) if you have any questions or if any of your clients experience technical difficulties using this new service.

  • This form is feedback only.
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Current wait time: The CLSC is currently closed.

Wait times: Monday is our busiest day. For faster service, try calling Tuesday through Friday, 8 a.m. to 5 p.m.

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Land acknowledgement: Legal Aid Ontario recognizes that its work, and the work of its community partners take place on traditional Indigenous territories across the province.

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