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Practical tips for refugee roster lawyers: Billing, coverage and certificate management

Published: May 8, 2025

Please join us on Wednesday, May 28, from 12:00 to 2:00 p.m., as LAO hosts a free Lunch-and-Learn webinar for refugee roster lawyers and their staff.

The webinar will provide practical tips on how to be paid for your work on immigration and refugee certificates and ensure your billings comply with LAO requirements and will include a live Legal Aid Online billing demonstration. Topics covered will include:

  • Additional hours available and how to request
  • Certificate coverage rules
  • Applying for discretion
  • Docketing requirements
  • Disbursements
  • Billing work by other roster lawyers and non-lawyers
  • Client financial eligibility

The webinar will be led by LAO staff: Darcy DesLauriers (Lawyer Services and Payments), Elsa Arismendi (Centralized Services) and John Norquay (Policy).

In addition to roster lawyers, LAO invites non-lawyer staff who assist with billing and certificate management to register and attend. Ample time for live questions and answers will be provided.

Please register in advance here.

LSO CPD accreditation is pending.

The session will be recorded and made available for those who are unable to attend.

This session will be available in English only.

Looking forward to seeing you there!
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