Mailing alternatives for lawyers during Canada Post service disruption

Published: September 26, 2025

The ongoing Canada Post labour disruption is impacting Legal Aid Ontario’s (LAO’s) ability to send and receive mail.

We will continue to process mail as we receive it, and we will resume sending physical mail once the service disruption is resolved.

Please continue to submit documents electronically through the lawyer portal. If you need to share documents with LAO, but cannot use the lawyer portal, please contact the Lawyer Service Centre between Monday and Friday from 8 a.m. to 5 p.m. to discuss alternatives to mail:

• Toll-free: 1-866-979-9934
• GTA: 416-979-9934

For information about mailing alternatives for clients, please read our news post.

For information and updates related to the Canada Post service disruption, please see the Canada Post website.