LAO’s Service Finder tool is now available!
Published: June 16, 2025
We are pleased to announce the launch of Service Finder, a guided pathway self-triage tool available on the Legal Aid Ontario (LAO) website. Service Finder allows users to quickly and easily find legal services, locate nearby offices and access legal information and resources for their legal matter, at their convenience.
This tool will assist you in referring existing and potential clients to the services they require in a more streamlined, efficient manner. You can direct your clients to Service Finder to:
- assess their legal and financial eligibility for service
- apply for legal aid
- get referrals to external service providers if they do not qualify for legal aid
- find a service by legal issue
- locate LAO services and offices
Service Finder is user friendly, can be accessed across devices without a user account and login credentials, and is available 24/7. The tool uses Google Maps services to guide users to their nearest service provider location (physical or virtual) to get help on their specific legal issue, and to plan their route to the service provider in real time. (Service Finder only provides information and will not collect any personal information.)
To learn more about Service Finder, watch this brief video.
If you have any questions about Service Finder or wish to provide feedback about the tool, please contact kim@lao.on.ca.