Getting legal help

Housing (tenant/landlord)

Tenants can get help with housing issues at most community legal clinics. If you live in the Ottawa area and are a tenant facing eviction, you can ask your legal clinic to refer you to the Ottawa Integrated Legal Services Office, where lawyers and legal workers may be able to help you.

At community legal clinics, lawyers and legal workers provide information and legal advice, and can represent low-income people on housing issues.

Community legal clinics do not charge legal fees. However, they may ask clients who have the money to pay some or all of the expenses of a case, such as court filing fees and medical expenses.

Not all tenant/landlord issues are covered, and you must be financially eligible to qualify for these services.

Find a community legal clinic near you.

Tenant duty counsel

Tenant duty counsel are lawyers and community legal workers who can assist you at most Landlord and Tenant Board locations across the province. You may have to prove that you canít afford your own lawyer. Tenant duty counsel can:

  • give advice about legal rights, obligations and the tribunal process
  • review documents, and help prepare forms
  • provide referrals for other services
  • assist tenants at hearings with procedures, such as urgent review applications and requests for adjournments.

If tenant duty counsel is available at your Landlord and Tenant Board location, you can see them when you arrive for your hearing. You do not need to make an appointment. Tenant duty counsel gives priority to tenants with eviction hearings.

Eviction Prevention Project at Western University

London-area residents facing eviction can call Community Legal Services at Western University at 519-661-3352. Specially trained students are available to provide advice and also attend the Landlord and Tenant Board on your behalf.