Update on system outage and service availability

Published: November 28, 2025

Last weekend, Legal Aid Ontario experienced an unexpected service disruption that caused a temporary system outage that affected the Client Portal.

Access has now been restored; but you may notice slower performance while we complete system improvements. To maintain stability, occasional maintenance periods may be required in the coming weeks.

If you are having trouble logging in, please try again later or contact us at 416-979-1446 or toll free at 1-800-668-8258.

Thank you for your understanding as we work to ensure reliable service.