Information for lawyers
Refugee and immigration services
LAO continues its modernization journey based on the following key principles:
- “Phased-in” changes to refugee service delivery and implementation through regularly-evaluated pilot programs
- On-going consultations
- the Refugee Law Services Operations Review Committee meets monthly and consists of lawyers, paralegals, community agency, clinics, and staff, who advise LAO
- the Refugee Lawyers Association meets bimonthly
- Assessments of service delivery needs as phases unfold
LAO continues to implement its centralized intake and refugee merit assessment framework based on legal merit and likelihood of success. All refugee claimants seeking Basis of Claim (BoC) and Hearing representation services will undergo merit assessment, including claimants requesting LAO staff or clinic providers.
LAO is not using the Federal Government’s designated country of origin list to determine Refugee Protection Division (RPD) merit. A country list that LAO created is used to determine the level of merit screening required.
Claimants from countries in stream 1 with no complex factors are asked 4 questions and then in most cases, issued a BoC certificate.
Claimants from countries in stream 2 undergo a more detailed merit screening consisting of several interview questions. Some of these claimants are approved for BoC services, while some not.
Staff lawyers and legal aid workers knowledgable in refugee law, review the BoC filed with the IRB to determine whether there is sufficient merit to authorize hearing representation. Claimants not approved for BoC or hearing services are offered web information. LAO hopes to develop other service options, including summary legal advice and brief services for persons not approved for BoC or Hearing services.
The approval rate for refugee certificate applicants under this evolving merit assessment framework remains at 94 per cent.
Staff office and clinic options
Applicants without counsel
An applicant for legal aid without counsel will be presented with a choice of three service provider options (private bar, staff office, clinic), rather than being directed or “streamed” to a particular service provider. It will be up to the applicant to decide which service provider best meets his/her needs.
Quality panel: Refugee Protection Division, Refugee Appeal Division, and Federal Court
LAO's board has approved the following updated refugee panel standards:
- A general standard for Refugee Protection Division and Immigration Appeal Division work as well as detention reviews and applications for humanitarian and compassionate consideration, pre-removal risk assessments, and danger opinions
- An appellate standard for matters before the Refugee Appeal Division and the Courts.
LAO launched a RAD services pilot in March 2013. LAO staff offices and the private bar provide eligible RAD services within a fixed budget of $500,000. A RAD Review Committee assesses merit and likelihood of success of RAD legal aid applications. The RAD numbers as of September 2014 for the period March 2013-August 2014 are:
|Districts||# certificates||Est. value||# Cert accounts||Actual value|
FYs 2013-14 & 2014-15
(Updated September 4, 2014)
The Refugee Services Operations Review Committee meets monthly and will provide LAO with feedback on modernization including initiatives related to merit screening, referrals and panel standards. In addition, meetings are held every two months with the Refugee Lawyers Association (RLA), and twice a year with LAO Board’s Immigration and Refugee Law Advisory Committee.
If you have any questions or require further information please contact:
Jawad A. Kassab - LLB, MDiv, MBA
Executive Lead, Refugee Services Transformation
Legal Aid Ontario
Telephone (416) 979-1446 x4705
Fax (416) 979-2948