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Legal Aid Ontario will be closed on October 2
Please note that we will be closed on Monday, Oct. 2 to commemorate Truth and Reconciliation Day. Offices and the call centre will resume regular business hours on Tuesday, Oct. 3.

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Legal Aid Ontario
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Français LAO Client Portal
Français LAO Client Portal
  • Services
    • Temporary service changes due to COVID-19
    • COVID-19 and the courts: Answers to frequently asked questions
    • Our services
    • Criminal legal issues
    • Domestic violence
    • Family legal issues
    • Mental health legal issues
    • Refugee and immigration legal issues
    • Youth legal issues
    • Legal clinics
    • How to apply
    • Find a lawyer
      • Finding the right legal aid lawyer
    • What do you think about our services?
    • Languages
    • Contact us
  • For legal professionals
    • COVID-19: Ongoing list of supports for lawyers
    • LASA 2020 process updates for lawyers
    • Changes to policies and certificate coverage
    • Roster resources
      • Audit & Compliance
      • Billing
      • Case management
      • Forms library
      • Legal Aid Services Act, 2020 policies
      • Legal Aid Online
      • LAO LAW
      • Minimum experience requirements
      • More resources
    • Do legal aid work
    • Mentoring
    • Test case funding
    • News for lawyers
    • B3 Newsletters
    • Contacts for lawyers
  • Corporate
    • About
      • By-laws
      • Our clients
      • Board of Directors
      • Executive Team
      • Board Advisory Committees
      • Sidney B. Linden Access to Justice Award
      • French Language Services
    • Legal Aid Services Act, 2020
      • LASA 2020 Rules and Policies
      • LASA 2020 glossary
    • Consultations
    • LAO Consultation Registry
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    • Reports
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  • FAQ

Refugee and immigration legal issues

We may pay for a lawyer to represent you if you are a refugee claimant or an immigrant who qualifies for legal aid services.  If you are eligible for legal aid but do not have a lawyer, you can choose to have either a private bar or LAO staff lawyer represent you.

If you are a refugee claimant and would like further information on how LAO may be able to help you, visit our Services for refugee claimants section.

For more information on how LAO may help with your immigration matter, visit our Immigration services section.

An LAO representative will help you in the language of your choice (through an interpreter if necessary).

If we cannot help you because we do not provide assistance for your matter, you may be able to get help at your local legal clinic or a student legal service organizations.

What LAO does NOT do

LAO does not help people:

  • obtain permanent resident status (except on humanitarian and compassionate grounds) or checking the status of applications with Immigration, Refugees and Citizenship Canada
  • prepare sponsorship applications
  • renew temporary resident permits or student visas
  • resolve problems in getting Ontario Health Insurance Plan coverage

The government charges application fees for some immigration matters

Even if you have a legal aid certificate, you still have to pay Immigration, Refugees and Citizenship Canada’s application and filing fees for your immigration matters.


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How do I apply for legal aid?


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Related Pages

Refugee Client & Lawyer Rights and Responsibilities

Immigration services

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Need legal help?

Call us toll free at 1‑800‑668‑8258 Monday to Friday from 8 a.m. to 5 p.m. (EST) for help in over 300 languages.

Current wait time: The CLSC is currently closed.

Wait times: Monday is our busiest day. For faster service, try calling Tuesday through Friday, 8 a.m. to 5 p.m.

Legal Aid Ontario is a safe and respectful space for our clients and employees. Verbal or threats of physical abuse will not be tolerated. Abusive behaviour may result in refusal of service.

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Land acknowledgement: Legal Aid Ontario recognizes that its work, and the work of its community partners take place on traditional Indigenous territories across the province.

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