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LAO Client Portal
  • Legal Help
    • Apply for legal aid
      • What is legal aid?
      • Do I qualify for legal aid?
      • Apply now
      • Client Portal
    • Our services
      • About our services
      • Family legal issues
      • Criminal legal issues
      • Refugee and immigration legal issues
      • Domestic violence legal issues
      • Mental health legal issues
      • Youth legal issues
      • Getting help at court (duty counsel)
      • Services in French
    • column-break
    • Find help
      • Find a lawyer
      • Find a legal clinic
      • Find a duty counsel office
      • Find a legal aid office
      • Speak to a representative
    • column-break
    • FAQ
      • Frequently asked questions
    • Other
      • Languages
      • What do you think about our services?
      • Contact
  • For Legal Professionals
    • For roster lawyers
      • Legal Aid Online
      • About Legal Aid Online
      • Contacts for lawyers
      • Forms library
      • Billing
      • Mentoring
      • Audit and compliance
      • LAO LAW
      • Case management
      • Roster resources
      • Test case funding
    • column-break
    • Working with legal aid
      • Join legal aid roster
      • Minimum experience requirements
      • Careers
    • LASA 2020
      • Legal Aid Services Act 2020 policies
      • LASA 2020 process updates for lawyers
    • column-break
    • Duty counsel
      • Service guides
    • News
      • News for lawyers
      • Better Billing Bulletin
  • About
    • Legal Aid Ontario
      • About
    • Our people
      • Our clients
      • Executive team
      • Board of directors
    • column-break
    • Resources
      • News
      • Reports
      • Publications
      • Open government
      • Social media
    • column-break
    • LASA 2020
      • Legal Aid Services Act
      • LASA 2020 rules and policies
      • LASA 2020 glossary
    • Careers
      • Job openings
    • Other
      • Consultations
  • Contact

How do I apply for legal aid?

If you qualify financially and have a legal issue that we cover, Legal Aid Ontario will help pay for a lawyer to represent you.

You can apply for legal aid in three ways.

  1. Apply online
    The online application process is currently only available to people who do not own any property and either:

    • receive income assistance such as Ontario Works and Ontario Disability Support Program payments,
    • do not have any income,
    • are new to Canada,
    • are living in a shelter,
    • are completing the application on behalf of someone who is incarcerated.

    To submit your application online, go to the Legal Aid Ontario Client Portal. An interactive interview will walk you through a series of questions to determine if you are eligible.

    If you are experiencing difficulties logging into the Client Portal, please visit our Frequently Asked Questions

  2. By phone
    To apply by phone, call us using one of the numbers below Monday to Friday, 8 a.m. to 5 p.m. (EST).

    • 416-979-1446 (Greater Toronto Area)
    • 1-800-668-8258 (toll-free)
  3. In person
    In-person help is available from:

    • A legal aid worker if you are in a correctional facility, including jail or a detention centre.
    • A patient advocate or rights’ advisor, if you are in hospital.
    • A lawyer, if you are out of custody and applying for legal aid in a criminal matter


Available via YouTube | 3:05

Do I need anything before I apply?

    • any documents about your legal case
    • proof of your income, if you have any. For example, recent pay stubs, social assistance cheque stubs, or employment insurance statements.

Contribution agreements

If you have an income or own property, you may qualify for a certificate with a contribution agreement. This means you will be required to repay LAO some or all of your legal fees, based on your income level.

A contribution agreement outlines how much you will repay LAO. Learn more about contribution agreements.

Do you live outside of Ontario?

If you have a legal issue in Ontario but live outside of the province or country refer to our page on non resident services.

 

 

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Wait times: Monday is our busiest day. For faster service, try calling Tuesday through Friday, 8 a.m. to 5 p.m.

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