Information for Lawyers
Lawyer Service Centre
The Lawyer Service Centre is a resource Legal Aid Ontario offers to support lawyers who do legal aid work.
The Lawyer Service Centre provides assistance with:
- accessing and using Legal Aid Online
- tariff and billing information
- account requests and inquiries
- requests for deposit slips
The Lawyer Service Centre can help you reset your password, guide you through submitting an account, and track your issues to make sure they are resolved quickly.
Hours of operation
Lawyer Service Centre representatives are available Monday to Friday from 8:00 a.m. to 5:00 p.m.
Please note: Lawyer Service Centre hours have been temporarily extended to 7:00 p.m. for the implementation of block fees, phase 2.
Lawyer Service Centre commitment
The Lawyer Service Centre is committed to providing the highest level of customer service to lawyers and legal office staff who use Legal Aid Online by providing:
- a confidential and impartial environment to discuss your circumstances;
- information on legal services in both official languages ;
- a respectful, courteous, and professional service representative who will listen to your concerns;
- responses to your inquiries and requests for information in an accurate and timely manner;
- Legal Aid Online maintenance outages on the login page.
Have billing questions? New to legal aid work? Contact us!
Legal Aid Ontario
Lawyer Service Centre
40 Dundas Street West, Suite 200
Toronto, Ont.
M5G 2H1
Telephone: (416) 979-9934
Toll free: 1-866-979-9934
Fax: (416) 979-7326
Email: pl-lsc@lao.on.ca
